Tammy Elliott

• Maintained clean, tidy and safe work environment.
• Vacuumed interiors of vehicles to remove dirt and debris.
• Washed, waxed, and buffed vehicle bodies for professional shine.
• Collected and disposed of trash in vehicle console spaces and under seats.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Managed and motivated employees to be productive and engaged in work.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Reviewed patient records for accuracy and completeness.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Packaged and shipped specimens to central lab daily.
• Accomplished multiple tasks within established timeframes.
• Organized daily work based on collection priority.
• Monitored patients for reactions and verified sample quality.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Onboarded new employees with training and new hire documentation.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Conducted venipuncture and other CT procedures.
• Collaborated with an interdisciplinary team to determine timely delivery of services.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Controlled costs to keep business operating within budget and increase profits.
• Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
• Developed and implemented safety plans for clients at risk of harm to provide protection.
• Utilized trauma-informed approach to promote healing and empowerment for clients.
• Evaluated treatment plans against individual goals and healthcare standards.
• Facilitated individual and group sessions to promote positive behavior change for clients.
• Improved safety procedures to create safe working conditions for workers.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.

• Monitored patient progress and adapted treatment plans to reflect changes.
• Improved patient mobility using passive and active therapeutic exercises.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Adapted exercises to suit varied ages and abilities for personalized patient care.
• Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
• Assessed treatment plans and made adjustments for maximum benefits.
• Set up equipment ahead of treatments to maintain smooth appointment schedules.
• Evaluated patient strength and range of motion to devise personalized regimes.
• Educated patients and families on exercises and proper body mechanics.
• Documented each patient case with updates in computer system.
• Utilized gait belts, lifts, or slings to safely move and transfer patients.
• Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
• Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
• Prepared for sessions by setting up patient treatment areas and equipment.
• Administered ultrasound, diathermy or other therapeutic modalities.
• Provided in-home therapeutic treatments to patients after hip replacement surgery.
• Checked physical therapy supplies, assisting with ordering and restocking.

Manages all Patient on a monthly basis,

Phone answers all patient care question

Multitasking

Can control a dangerous situation with proper care.

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