Reliable customer service professional with expertise in transaction management and issue resolution. Known for maintaining a welcoming environment and training new cashiers to improve team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Circle K Convenience Store
03.2023 - 07.2025
Processed customer transactions efficiently and accurately using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout areas to enhance customer experience.
Assisted in restocking shelves, ensuring product availability for customers.
Collaborated with team members to improve workflow and customer satisfaction levels.
Trained new cashiers on operational procedures and customer service best practices.
Customer Service Cashier
Menifee Liquor
06.2022 - 11.2022
Monitored inventory levels and reported discrepancies to management for resolution.
Implemented time-saving techniques that improved checkout efficiency during peak hours.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
AM PM Gas Station
04.2021 - 06.2022
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Developed and managed relationships with customers to increase customer loyalty.