Tammy Epps
Philadelphia
Summary
Versatile clinical research professional knowledgeable about coordinating patient information, laboratory samples and compliance documents for diverse clinical trials. Highly organized and thorough with good planning and problem-solving abilities. Certified to teach CPR and EMS
Overview
20
20
years of professional experience
Work History
Senior Clinical Research Coordinator
Thomas Jefferson University
02.2012 - Current
- Recruit eligible subjects into a long-term clinical study for 3 concurrent studies: explain the study using the recruitment strategies, screen for inclusion/exclusion criteria, schedule baseline visits, administer informed consent, administer neuropsychological testing and self-reported questionnaires, review medications and medical history, test HbA1c blood samples, provide subject remuneration, scan and enter data into an electronic data capture database (REDCap)
- Administer all follow-up assessments to subjects enrolled in a long-term clinical trial as per their study calendar: administer neuropsychological testing and self-reported questionnaires, review medications and medical history, test HbA1c, provide subject remuneration, complete study incident forms, scan and enter data into an electronic data capture database (REDCap)
- Attend research staff meetings to discuss strategies, solutions and updates on participant progress
- Assist in the development of research materials
- Serve as Liaison between the Chief investigator and study subjects Train new staff on currents procedures and all testing requirements Collaborate with staff on summarized findings for Presentations and Abstracts
- Collaborated with investigators to develop innovative clinical trial designs, optimizing data collection methods for better results.
- Increased patient retention rates by establishing strong relationships with participants through effective communication and followup.
- Trained all new staff on data entry and administering testing proceures
Operations Lead (Keystone 65)
Independence Blue Cross
06.2004 - 02.2012
- Discuss job performance with employees to identify causes and issues and to work on resolving problems
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff
- Develop or update procedures, policies, and standards
- Assist senior population with benefit exclusions and exceptions
- Participate in case reviews, consulting with the team managing the client, to evaluate the client's needs and plan for continuing services
- Resolve customer complaints and answer customers' questions regarding policies and procedures
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements and procedures
- Interpret and communicate procedures and company policies to members and their family
- Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies
- Interview individuals and family members to compile information on pre-existing conditions, institutional care and prescription drug coverage’s
- Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
Education
Associate of Science Degree -
Strayer University
Springfield, PACPR Trainer -
Health and Safety Institute
Philadelphia, PASkills
- Informed Consent Process
- Quality Assurance
- Specimen collections
- Data Analysis
- Adverse event reporting
- Clinical trial management
Timeline
Senior Clinical Research Coordinator
Thomas Jefferson University
02.2012 - Current
Operations Lead (Keystone 65)
Independence Blue Cross
06.2004 - 02.2012
Associate of Science Degree -
Strayer University
CPR Trainer -
Health and Safety Institute
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