Tammy Faircloth
Waterford,CT
Overview
1
1
Certification
6
6
years of professional experience
Work History
Toddler Teacher
Riverfront Childrens Center
Waterford, CT
02.2021 - 10.2023
- Established positive relationships with families by communicating regularly regarding their child's progress and responding promptly to any questions or concerns they had.
- Utilized positive reinforcement strategies such as praise, rewards, and encouragement to motivate students.
- Provided individual attention to each toddler through one-on-one instruction during playtime and circle time activities.
- Created an environment that was conducive for learning by implementing classroom rules and providing structure throughout the day.
- Monitored toddlers' behavior closely to ensure safety at all times.
- Encouraged creativity through art projects, music, storytelling, dramatic play.
- Maintained accurate records of student attendance, assessment results, developmental milestones achieved.
- Collaborated with other teachers in planning lessons that were tailored to meet the needs of each child.
- Engaged parents in meaningful conversations about their child's growth and development.
- Participated in professional development workshops related to early childhood education best practices.
- Provided support for children who had difficulty adjusting socially or emotionally within the group setting.
- Facilitated small group activities designed for developing problem solving skills, cooperative interaction skills.
- Taught children foundational skills in colors, shapes and letters.
Customer Service Associate
Panera Bread
Waterford, CT
04.2018 - 08.2020
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Developed relationships with key clients through regular contact and follow-up communication.
- Followed up with customers after purchase to ensure satisfaction.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
- Provided accurate quotes for requested products or services.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Stayed informed of industry trends by attending relevant workshops and seminars.
- Maintained knowledge of current sales promotions and new product releases.
- Kept work area neat, clean, and well-stocked at all times.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Education
High School Diploma -
East Lyme High School
East Lyme, CT06.2009
Some College (No Degree) - Early Childhood Education
Mitchell College
New London, CTSkills
- Progress Reporting
- Group and Individual Instruction
- [Area of Study] Instruction
- Behavior Modeling
- Activity Planning
Certification
- Cda Certificate
- cpr certified
- paralegal certificate
Timeline
Toddler Teacher
Riverfront Childrens Center
02.2021 - 10.2023
Customer Service Associate
Panera Bread
04.2018 - 08.2020
Some College (No Degree) - Early Childhood Education
Mitchell College
High School Diploma -
East Lyme High School