Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Ferris

Falls City,OR

Summary

Hardworking childcare professional experienced in teaching early learning lessons, supervising children and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Daycare Provider

Self Employed Web
Monmouth, OR
03.2023 - Current
  • Maintained safe play environment.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Secured indoor and outdoor premises to protect children.
  • Observed each child's individual needs and provided appropriate support accordingly.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.

Finals Finish Lead/Supervisor

Forest River Inc.
Silverton, OR
04.2018 - 03.2023
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Assigned work and monitored performance of project personnel.
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Recruited and trained new employees to meet job requirements.
  • Prepared detailed reports summarizing progress towards departmental goals.
  • Implemented quality control measures to uphold company standards.
  • Trained new hires on company policies, procedures, and processes.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.

Waitress

Western View Casino
Reno, NV
01.2001 - 10.2001
  • Assisted other wait staff members in times of heavy customer traffic.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Processed payments accurately using cash registers or POS systems.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Bussed tables as needed during peak hours.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Set up tables in between patrons to reduce wait times.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

GED -

Dallas High School
Dallas, OR
02-2010

Skills

  • Activities leadership
  • Activities planning
  • Housekeeping
  • Childcare
  • Structured activity planning
  • Team management
  • Employee engagement
  • Schedule development
  • Motivational techniques
  • Quality control
  • Training and mentoring
  • Conflict resolution
  • Customer service
  • Relationship building
  • Process monitoring and improvement
  • Documentation and reporting
  • Attention to detail
  • Employee motivation
  • Goal oriented
  • Team building

Certification

  • CRM CERTIFIED
  • CPR CERTIFIED

Timeline

Daycare Provider

Self Employed Web
03.2023 - Current

Finals Finish Lead/Supervisor

Forest River Inc.
04.2018 - 03.2023

Waitress

Western View Casino
01.2001 - 10.2001

GED -

Dallas High School

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Tammy Ferris