Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Fields

Aurora,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Project Manager

Nutrivo, LLC
12.2015 - Current
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between customers to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Analyzed project performance data to identify areas of improvement.

Administrative Assistant

Kelmscott Communications
10.2012 - 06.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Administrative Assistant

Share And Care Learning Center, Inc.
04.2004 - 06.2011
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Customer Service Representative

Nicor Gas
12.1992 - 05.2000
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

High School Diploma -

Aurora Christian High School
Aurora

Skills

  • Project Management
  • Timely Project Completion
  • Conflict Management
  • Client Rapport-Building
  • Collaborate Cross-Functionally
  • Staff Training
  • Corrective Actions
  • Managing Employee Relations
  • Project Planning
  • Data Review
  • Managing Customers/Vendors

Timeline

Project Manager

Nutrivo, LLC
12.2015 - Current

Administrative Assistant

Kelmscott Communications
10.2012 - 06.2015

Administrative Assistant

Share And Care Learning Center, Inc.
04.2004 - 06.2011

Customer Service Representative

Nicor Gas
12.1992 - 05.2000

High School Diploma -

Aurora Christian High School

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Tammy Fields