Provided high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
Screened phone calls and emails for executives, prioritizing messages and responding on their behalf when necessary
Organized and facilitated meetings, including preparing agendas, taking minutes, and distributing meeting materials
Collaborated with cross-functional teams to coordinate projects or initiatives led by the executive team
Maintained a professional image of the executive office through effective communication with internal staff members as well as external stakeholders such as clients or vendors
Planned organized coordinated corporate events including conferences seminars workshops etc
Prepared agendas meeting materials minutes ensuring accurate timely documentation distribution
Maintained web site and other social media formats
Overall, my role as an Executive assistant involved a combination of customer service, scheduling and calendaring, CRM management, team assessments, office management, and client and team support
Administrative Assistant
AE Coach
Lenexa, KS
11.2022 - 01.2024
As an administrative assistant to the team, my main responsibility was to provide excellent customer service
This included scheduling and calendaring for the coaching team, ensuring they were able to effectively manage their appointments and meetings
I also played a key role in updating and maintaining the CRM system, ensuring that all client information was accurate and up to date
This helped the team stay organized and effectively track their interactions with clients
In addition, I am a John Maxwell DISC Certified professional, which allowed me to create team personality assessments specifically designed for financial firms
These assessments helped teams understand each other's strengths and weaknesses, enabling them to work better together and become more efficient
I also took on office management responsibilities, such as ordering supplies and ensuring the office was well-maintained and organized
Working closely with the company's VP's, I helped identify which clients would benefit most from coaching
This involved conducting interviews with clients, understanding their needs, and selecting qualified candidates who would benefit from coaching
Overall, my role as an administrative assistant involved a combination of customer service, scheduling and calendaring, CRM management, team assessments, office management, and client selection
Business Owner
Financial Life Matters
Lawrence, KS
01.2016 - 05.2022
As a owner, I was responsible for various business operations and back-office tasks
This included greeting clients and scheduling their appointments, ensuring a smooth and efficient process for both clients and staff
Ordering office supplies to ensure that the office had everything necessary for day-to-day operations
This involved monitoring inventory levels, comparing prices, and making cost-effective purchasing decisions
Data entry was another important aspect of my role
I accurately and efficiently entered data into various systems, including client information, invoices, and other relevant documents
Event scheduling and tracking were also part of my responsibilities
I coordinated and organized events, such as meetings, conferences, and workshops, ensuring that all necessary resources and materials were available
I also maintained event calendars and tracked attendance to ensure smooth operations
Billing and accounts receivable were another area where I provided support
This involved generating and sending invoices to clients, tracking payments, and following up on any outstanding balances
Overall, my role as an administrative assistant encompassed a wide range of tasks related to business operations, back-office support, client scheduling, office supplies, data entry, event management, and billing and accounts receivable
Executive Assistant
Woodburn Group
Minneapolis, MN
01.2001 - 03.2004
As an executive assistant, I played a crucial role in supporting the CEO by managing their schedule and ensuring they were able to effectively manage their time
This included handling all aspects of scheduling, such as setting up meetings, coordinating conference calls, and managing travel arrangements
In addition to supporting the CEO, I also took on the responsibility of scheduling accounting seminars
This involved finding suitable venues, coordinating with speakers and attendees, and managing logistics to ensure the smooth execution of the seminars
Furthermore, I played a role in managing marketing pieces for the company
This included coordinating with the marketing team to create and distribute marketing materials such as brochures, newsletters, and promotional materials
I ensured that these materials were of high quality and aligned with the company's branding and messaging
Overall, as an executive assistant, I provided essential support to the CEO by managing their schedule, scheduling accounting seminars, and assisting with marketing efforts, ensuring the efficient operation of the company
CNA - Certified Nursing Assistant
Meadowlark Hills Retirement
Manhattan, KS
08.1997 - 01.2000
Company Overview: Assisted living, Elder care
Assisted living, Elder care
CNA - Certified Nursing Assistant
Valley Memorial Homes
Grand Forks, ND
01.1993 - 08.1997
Company Overview: Assisted Living - Elder Care
Assisted Living - Elder Care
General Manager
Mike's Pizza
East Grand Forks, MN
04.1987 - 05.1994
As a restaurant manager, I had a diverse range of responsibilities that encompassed various aspects of operations and customer relations
One of my key responsibilities was managing deliveries
This involved coordinating with suppliers, ensuring timely and accurate deliveries of ingredients and supplies needed for the kitchen
I monitored inventory levels and maintained relationships with vendors to ensure a smooth and efficient supply chain
In addition to managing deliveries, I also oversaw the kitchen operations of a full-service sitdown restaurant
This included supervising kitchen staff, ensuring food quality and consistency, and implementing proper food safety and sanitation procedures
I worked closely with the chef and kitchen team to develop menus, maintain inventory levels, and manage food costs
Customer relations was another vital aspect of my role
I focused on providing excellent customer service and ensuring that guests had a positive dining experience
I trained and supervised front-of-house staff, ensuring that they were knowledgeable, attentive, and provided exceptional service to customers
I also handled customer feedback and resolved any issues or complaints in a timely and satisfactory manner
Overall, as a restaurant manager, I had a hands-on role in managing deliveries, overseeing kitchen operations, and maintaining strong customer relations
I focused on ensuring the smooth operation of the restaurant, delivering high-quality food and service, and creating a positive dining experience for customers
Administrative Assistant at Garland Law Offices/ Integrated Wealth SolutionsAdministrative Assistant at Garland Law Offices/ Integrated Wealth Solutions