Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Fischer

Holland,MI

Summary

Accomplished QC Document Specialist at Request Foods Inc., adept in document management and proofreading. Enhanced workflow efficiency by streamlining processes and training new hires. Proven multitasker with a strong teamwork orientation, ensuring compliance and data integrity. Successfully implemented quality control measures, improving documentation accuracy by 20%.

Overview

30
30
years of professional experience

Work History

QC Document Specialist

Request Foods Inc.
06.2023 - Current
  • Managed document organization and retrieval, ensuring efficient access to critical information.
  • Collaborated with cross-functional teams to streamline documentation processes and enhance workflow efficiency.
  • Maintained accuracy in record-keeping, facilitating compliance with industry regulations and standards.
  • Developed training materials for new hires on document management systems and processes.
  • Implemented quality control measures to identify discrepancies in documentation, improving overall data integrity.
  • Ensured compliance with company policies and industry standards, maintaining meticulous attention to detail in all document-related tasks.

Receptionist

Request Foods Inc.
12.2003 - 06.2023
  • Coordinated front desk operations ensuring seamless communication and visitor management.
  • Implemented efficient scheduling systems to optimize appointment bookings and reduce wait times.
  • Managed multi-line phone system, directing calls to appropriate departments with high accuracy.
  • Trained new staff on reception protocols and customer service best practices.
  • Organized office supplies inventory, maintaining optimal stock levels for uninterrupted operations.
  • Developed and maintained positive relationships with clients, vendors, and team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Manager / Server

Alpen Rose Restaurant
02.1995 - 03.2005
  • Supervised dining staff to ensure high-quality service and customer satisfaction.
  • Trained new servers on menu items, service standards, and restaurant procedures.
  • Managed table assignments to optimize workflow and enhance guest experience.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.
  • Monitored dining area for cleanliness and organization, maintaining operational standards.
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
  • Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.

Education

West Ottawa Public
Holland

Skills

  • Proofreading expertise
  • Multitasking efficiency
  • Teamwork orientation
  • Recordkeeping skills
  • Data logging
  • Document management

Timeline

QC Document Specialist

Request Foods Inc.
06.2023 - Current

Receptionist

Request Foods Inc.
12.2003 - 06.2023

Manager / Server

Alpen Rose Restaurant
02.1995 - 03.2005

West Ottawa Public