Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
Timeline
Generic

Tammy Flood

Shawnee,KS

Summary

Dynamic Project Manager and SAFe Certified Scrum Master with a proven track record at DHL eCommerce, enhancing project delivery by 30% through expert application of Agile methodologies and exceptional leadership. Skilled in strategic planning and team motivation, adept at driving significant client satisfaction and process efficiency. Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Project Manager/SAFe Certified Scrum Master/Assistant Director

DHL eCommerce
01.2023 - 03.2024
  • Company Overview: [Logistics/Government]
  • Oversee/mentor Project Managers for the delivery of projects/programs on time, within scope and on budget
  • Coordinate project deliverables/Scrum Ceremonies with Developers, Analysts, Leads, and Testers to ensure that the quality of deliverables meets client requirements
  • Directly manage one or more multi-million dollar projects that are of strategic importance to the Company
  • Support the SLDC including budgets, metrics and outcome reporting to internal and external stakeholders
  • [Logistics/Government]

SAFe Certified Scrum Master/RTE

Capgemini Engineering
11.2020 - 12.2022
  • Company Overview: [Federal/Government]
  • Lead daily Scrum calls with four infrastructure teams across three time zones.
  • Ensured consistent tracking by updating story statuses in JIRA every day.
  • Refined and streamlined updates to process manuals.
  • Led Scrum Ceremonies for multiple teams.
  • Cleared barriers for uninterrupted development by Scrum Teams.
  • Provided management with fortnightly reports detailing Scrum Team advancements.

Certified ScrumMaster/RTE

EXL
12.2018 - 11.2020
  • Company Overview: [Commercial Insurance]
  • Facilitated collaboration between product owner and development team for customer satisfaction.
  • Guided both scrum and development teams through self-management processes.
  • Streamlined processes by addressing and removing barriers for the scrum team.
  • Assisted scrum team in reaching advanced levels of maturity.
  • Facilitated learning opportunities for the team by supporting the product owner.

Certified Scrum Master/RTE

Teva Pharmaceuticals
05.2017 - 12.2018
  • Company Overview: Pharmaceuticals
  • Manage cross-time-zone daily Scrums for multiple infrastructure groups.
  • Maintain JIRA with the current status of each Story daily.
  • Oversaw the facilitation of Scrum ceremonies with multiple teams.

Certified Scrum Master

Metropolitan Community College
12.2015 - 05.2017
  • Company Overview: [Higher Education]
  • Helped the product owner and development team to achieve customer satisfaction
  • Lead the scrum and development teams in self-organization; held all Scrum ceremonies
  • Removed impediments for the scrum team

Certified Scrum Master

JPMorgan Chase & Co.
01.2013 - 12.2015
  • Company Overview: [Wealth Managent]

SR QA Manager

Landis + Gyr
01.2011 - 01.2013
  • Company Overview: [Utilities - Electric, Gas, Water]

QA Manager

Health Benefits
03.2009 - 01.2011
  • Company Overview: [Employer Benefits]

Software Engineer

Sprint
06.1996 - 03.2009
  • Company Overview: [Wireless Telecommunications]

Education

Master of Business Administration - Business Administration and Management

IMBA College

Skills

  • Engineering
  • Business Development
  • Infrastructure
  • Agile Methodologies
  • Agile Project Management
  • Scrum
  • Kanban
  • Teamwork
  • Communication
  • Time Management
  • Work flow planning
  • Systems implementation
  • Project tracking
  • Project development
  • Contract management
  • Staff training and mentoring
  • Strategic planning
  • Staff retention
  • Business process re-engineering
  • Logistics management
  • Project scope analysis
  • Processes and procedures
  • Influencing skills
  • Project feedback data
  • Business analysis
  • Project planning
  • Baseline schedules creation
  • Staff management
  • Systems installation, configuration, and upgrading
  • Planning and scheduling
  • SAN storage administrator
  • Conflict management
  • Cost control
  • Project estimation and bidding
  • Vendor management
  • Meeting facilitation
  • Data review
  • Subject matter research
  • Financial administration
  • Advanced problem solving
  • Disaster recovery methodologies
  • Project recovery
  • Multi-unit operations management
  • Document management
  • Scope management
  • Team bonding
  • Microsoft active directory
  • Computer architecture
  • Project development and lifecycle
  • Productivity improvement
  • Progress reporting
  • Verbal and written communication
  • Project planning and development
  • Safety protocol
  • Customer relations
  • Project framework engineering
  • Task prioritization
  • Schedule management
  • Performance evaluations
  • Contract development
  • Data analysis
  • VmWare virtualization
  • Change impact analysis
  • Systems design documentation
  • Project scheduling
  • Budget control
  • Cost reduction and containment
  • Client rapport
  • Client relations
  • Building applications
  • Building codes and regulations
  • Change control processes
  • Performance improvements
  • Project management
  • Quality assurance and control
  • Risk management
  • Artificial intelligence proficiency

Certification

  • Project Management Professional (PMP), I04pm
  • Program Management Professional (PgMP), I04pm
  • Certified Scrum Master, International Scrum Institute
  • Certified Scrum Product Owner (CSPO), International Scrum Institute
  • Certified Software Tester (CSTE), International Software Test Institute
  • Agile/Scrum Certified Accredited Coach, International Scrum Institute
  • Dev Ops Generalist, International Dev organization
  • Lean Six Sigma Green Belt (ICGB), The Agile Study
  • SAFe Certified Scrum Master, International Scrum Institute

Affiliations

  • Arbor Day Foundation - Member [2023]
  • Special Olympics [2023]
  • St Jude's [2023]

Accomplishments

  • Worldwide Women's Association - Lifetime Member

Languages

English
Professional

Timeline

Project Manager/SAFe Certified Scrum Master/Assistant Director

DHL eCommerce
01.2023 - 03.2024

SAFe Certified Scrum Master/RTE

Capgemini Engineering
11.2020 - 12.2022

Certified ScrumMaster/RTE

EXL
12.2018 - 11.2020

Certified Scrum Master/RTE

Teva Pharmaceuticals
05.2017 - 12.2018

Certified Scrum Master

Metropolitan Community College
12.2015 - 05.2017

Certified Scrum Master

JPMorgan Chase & Co.
01.2013 - 12.2015

SR QA Manager

Landis + Gyr
01.2011 - 01.2013

QA Manager

Health Benefits
03.2009 - 01.2011

Software Engineer

Sprint
06.1996 - 03.2009
  • Project Management Professional (PMP), I04pm
  • Program Management Professional (PgMP), I04pm
  • Certified Scrum Master, International Scrum Institute
  • Certified Scrum Product Owner (CSPO), International Scrum Institute
  • Certified Software Tester (CSTE), International Software Test Institute
  • Agile/Scrum Certified Accredited Coach, International Scrum Institute
  • Dev Ops Generalist, International Dev organization
  • Lean Six Sigma Green Belt (ICGB), The Agile Study
  • SAFe Certified Scrum Master, International Scrum Institute

Master of Business Administration - Business Administration and Management

IMBA College
Tammy Flood