Tammy Florez

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA and OSHA guidelines.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Completing Vital signs(BP, Pulse ox,HT,WT,BMI,Temp).
• Completed EKGs and other tests based on patient presentation in office.
• Completed thorough chart reviews to ensure proper documentation of all pertinent medical, health,surgical history information from patients.
• Assist all staff and training on Triage calls.
• Prepared and administered medications
• Called and faxed pharmacies to submit prescriptions and refills. PAR for specialty authorizations (cover my med).
• Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients. Cleaning exam rooms and patient areas
• Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
• assist patient's with billing errors/corrections
• Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting and patient care. Keeping up on CME classes yearly.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.( covid tests, rapid strep test, mono test, PFT's, EKG's,HGBA1C POC, Protime's(INR) tests). Pap test's including venipunctures.
• Oriented and trained new staff on proper procedures and policies.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Performed essential administrative tasks such as scheduling appointments, updating records.
• Aided in the prevention of illnesses by administering vaccinations according to established protocols.
• Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
• Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
• Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
• Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.

same as listed

same description

worked full time 1/2004-04/2006

changed to part-time 04/2006-2011

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated patient information and insurance details for accurate electronic medical records.
• Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
• Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
• Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
• Relayed care and medication advice to patients to relieve physicians during peak hours.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.
• Assisted with medical coding and billing tasks.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• scheduled staff for after hour urgent care

Patient transferred to vehicle after day surgery.

cleaning and stacking out patient area.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• full vitals and in house lab test( ua dip,strep,mono test, etc)

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Implemented care and efficiency improvements to support and enhance office operations.
• assisted with vasectomies, and biopsy procedures. Consent forms addressed and signed with patients.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Registered patients and completed associated paperwork for accurate records.
• Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
• Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
• Microscopic Urines, wet prep, gram stain
• Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
• stocks and took care of drug sample closet
• assisted on some referrals
• Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Received, recorded and filed medical payments by check, cash, and credit card.
• Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
• Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
• Improved office organization and accessibility by developing a user-friendly filing system for physical patient records.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
• Registered and verified patient records before triage with most up-to-date information.
• Assisted with medical coding and billing tasks.
• Placed new supply orders, managed inventory and restocked clerical spaces.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.