Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Floyd

Natchez,MS

Summary

Dynamic professional with a proven track record at Palouse Specialty Physicians, adept in medical coding with an accuracy improvement and exceptional patient care coordination. Skilled in curriculum development and emotional support, demonstrating budgeting expertise and a commitment to fostering educational and health care excellence.

Overview

13
13
years of professional experience

Work History

Wife, Mom, Homeschool Teacher

My Family
01.2021 - Current
  • Maintain accurate records of student progress in their individual educational journey.
  • Differentiate instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Grade and evaluate student assignments, papers, and course work.
  • Formulate and balance a budget, pay bills and identify cost-saving opportunities for a household of 2 adults and 3 children.
  • Ensure the efficient functioning of the household by maintaining a clean and orderly living environment.
  • Develop, manage, and organize family meal plans and prepare nutritious meals for family members.

Medical Coder

Palouse Specialty Physicians
08.2018 - 12.2020
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.

Patient Care Coordinator

Palouse Specialty Physicians
08.2015 - 08.2018
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Adult Family Home Manager

Wellmark Inc.
01.2012 - 07.2015
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
  • Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • · Created MARs, ordered medications, passed medications, gave injections and maintained medical records for clients and past clients of the home.

Education

Pre-nursing

Walla Walla Community College
Walla Walla, WA

GED -

Green River Community College
Auburn, WA

Skills

  • Lesson Planning
  • Field Trip Coordination
  • Budgeting expertise
  • Group and individual instruction
  • Assessment administration
  • Curriculum Development
  • English Fluency
  • Personal Hygiene Assistance
  • Emotional Support
  • Childcare experience
  • Activity Planning
  • Meal Preparation

Timeline

Wife, Mom, Homeschool Teacher

My Family
01.2021 - Current

Medical Coder

Palouse Specialty Physicians
08.2018 - 12.2020

Patient Care Coordinator

Palouse Specialty Physicians
08.2015 - 08.2018

Adult Family Home Manager

Wellmark Inc.
01.2012 - 07.2015

Pre-nursing

Walla Walla Community College

GED -

Green River Community College

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Tammy Floyd