Flexible and experienced in a variety of careers. Dedicated professional with demonstrated ability to use well-developed organizational and prioritizing skills to effectively handle multiple projects. Responds to challenges with confidence, determination and focus. Articulate and friendly with a professional demeanor. Committed to delivering high quality results with little supervision.
Overview
27
27
years of professional experience
Work History
Substitute Teacher (K – 12th Grades)
Dallas Independent School District
08.2012 - Current
Delivered classroom instruction aligned with school policies, goals, and objectives.
Interpreted instructions from school office to effectively manage classroom instruction.
Read and understand curriculum and lesson plans prior to heading to class.
Refer to the lesson plan left by lead teacher and ensure that appropriate measures are taken to follow it.
Establish and maintain classroom behavior and order.
Ensure that a climate of fairness and respect is promoted.
Take necessary actions and reasonable actions to ensure the safety of students, materials and school equipment.
Collected and evaluated students' papers and assignments following school procedures.
Lead extracurricular activities and ensure the safety and well-being of students in the outdoors.
Treasury Services Call Center Agent
Dicker Staffing Services
06.2017 - 06.2018
Delivered prompt, courteous, and personalized service to enhance customer satisfaction.
Communicated with customers through computer systems to address inquiries efficiently.
Identified documents, investigated and resolved unique issues in a resourceful and independent manner on behalf of the customer.
Used Web-based applications to complete transactions.
Enrolled benefit recipients professionally, expeditiously and accurately.
Executed contract employment to provide targeted project support.
Operations Coordinator (Human Resources)
Kelly Temporary Services
03.2008 - 09.2008
Entered candidate information into Taleo Staffing Software and Microsoft Excel.
Assisted in reviewing and filing transcripts to maintain organized records for recruitment.
Received and verified confidential candidate information via FedEx.
Composed and typed letters for distribution, ensuring accurate communication of key information.
Digitally scanned relevant documents for secure storage.
Contributed to projects at Ernst & Young, supporting operational efficiency and team collaboration.
Administrative Associate
The University of Texas Southwestern Medical Center
07.2002 - 08.2007
Managed the administrative responsibilities of the successful reaccreditation of the Medical School.
Performed data entry on OAS system such as check requests, ordering supplies, travel requests, vacation and sick leave updates and reports.
Coordinated annual university surveys, bi-annual Six-Yr. plan report, organizational charts, and university productivity report, ensuring timely delivery and accuracy of numerical data.
Managed subledgers for state and private accounts, reviewing expenditures and reconciling accounts to ensure financial accuracy.
Composed and/or typed letters, memorandums, routine and non-routine correspondence and distributed.
Assisted with other projects from the President’s Office, Associate Dean, and Associate Director.
Launched and coordinated the annual department charity campaign.
Supported planning initiatives within institutional department, contributing to strategic objectives and enhancing departmental effectiveness.
Answered phones and greeted guests.
Senior Administrative Staff Assistant
Microbiology Department (Research Lab)
04.1999 - 07.2002
Reconciled accounts, ensured proper use of funds, served as a liaison with vendors, Purchasing, Accounting, Physical Plant, and other departments, and prepared online and paper documents as needed.
Managed subledgers for federal accounts, reviewing expenditures and encumbrances to ensure compliance and accuracy.
Composed and/or typed letters, memorandums, routine and non-routine correspondence.
Ordered and received lab supplies, ensuring availability for staff of 11 to maintain operational efficiency.
Supported team operations in various part-time roles, contributing to seamless workflow and collaboration.
Education
Bachelor of Science - Interdisciplinary Studies
University of Texas At Arlington
701 S. Nedderman Dr., Arlington, TX
Texas Educator Certificate - Paraprofessional
State of Texas
08-1996
Skills
Proficient in MS Word, Excel, PowerPoint and Outlook, 50 WPM Typist, Internet, Scanning documents, Online Administrative System (OAS)
Timeline
Treasury Services Call Center Agent
Dicker Staffing Services
06.2017 - 06.2018
Substitute Teacher (K – 12th Grades)
Dallas Independent School District
08.2012 - Current
Operations Coordinator (Human Resources)
Kelly Temporary Services
03.2008 - 09.2008
Administrative Associate
The University of Texas Southwestern Medical Center
Senior Patient Service Representative and Senior Billing Specialist at Southern OrthocareSenior Patient Service Representative and Senior Billing Specialist at Southern Orthocare