Tammy Fortier
Attleboro
Summary
Dynamic security professional with extensive experience at Eleanor Slater Hospital, excelling in risk mitigation and emergency response. Proven ability to implement innovative solutions and enhance operational workflows, demonstrating high emotional intelligence and effective communication. Skilled in strategic planning and report writing, ensuring safety and compliance in high-pressure environments.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Observant [Job Title] committed to protecting people and property and maintaining law and order. Well-versed in conflict resolution, crime scene investigation and firearms operations. Dutiful and diligent individual with solid history of achievement in policing and leadership.
Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Floor Officer Security Personnel
Eleanor Slater Hospital
07.2025 - Current
- Analyzed operational workflows, identifying areas for improvement and implementing solutions.
- Coordinated cross-departmental communication to ensure project alignment and timely execution.
- Risk mitigation
- De-escalation and redirect patiients in crisis.
- Restraint using Safety Care Protocol so as to effectively manage a crisis situation without causing injury to patients or staff.
- Implemented quality assurance measures that improved service delivery standards across departments.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Very high emotional intelligence and awareness.
Executive Protection Agent
Self-employeed
02.2020 - Current
- Conducted comprehensive threat assessments to identify vulnerabilities in client security.
- Developed and implemented customized security plans tailored to individual client needs.
- Coordinated with local law enforcement and emergency services for enhanced protection measures.
- Trained clients in personal safety strategies and situational awareness techniques.
- Risk mitigation, plan and protocol.
- Armed in multiple states with License to Carry.
- Body guard.
- Managed logistics for secure transportation, ensuring safe travel routes and schedules.
- Analyzed potential risks during high-profile events, recommending preventive actions to minimize threats.
- Mentored junior agents on best practices in executive protection protocols and procedures.
- Detected, investigated and reported hazardous workplace incidents and issues.
Equine Instructor and Trainer
Self; Triple T Farm
01.1999 - Current
- Developed and implemented engaging lesson plans for diverse student groups.
- Facilitated hands-on learning experiences to enhance practical skills in agriculture.
- Mentored aspiring instructors, fostering professional development and teaching strategies.
- Evaluated student progress through assessments and provided constructive feedback.
- CHA Certified, Nationally Certified to Instruct based on proven technique, knowledge and ability proven to be known and effective.
- State Licensed
- Developed a successful lesson program building and encouraging confidence in youth, men and women.
- Performance with the highest of standards, ethics and determination.
- Very high emotional awareness and intelligence.
Firearms Specialist
Bass Pro Shops
03.2025 - 08.2025
- Collaborated with team to implement customer service initiatives.
- Analyzed sales data to identify trends and recommend improvements.
- Mentored junior staff, fostering professional development and skill growth.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Educated customers and heard there wants and needs. Helped them to make the best purchase to suit their expectations and experience.
Veterinary Technician
Dedham Veterinary Associates
01.1999 - 06.2017
- Assisted veterinarians in diagnosing and treating various animal conditions.
- Administered medications and vaccinations to ensure patient health and compliance.
- Monitored anesthesia levels during surgical procedures for optimal safety.
- Educated pet owners on post-operative care and preventive health measures.
- Surgical assistant, phlebotomy, anesthesia, radiology. Patient care, and patient owner education, counseling, billing.
- Managed laboratory tests, including blood work and urinalysis, for accurate diagnostics.
- Trained junior staff in proper handling techniques and client communication skills.
- Streamlined inventory management processes to maintain adequate medical supplies.
- Implemented new protocols to enhance clinic workflow efficiency and patient care quality.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Certified Veterinary Technician
Capital Area Veterinary Emergency Services
03.2012 - 06.2014
- Emergency and Critical Care fast paced, high stress environment, performing with organized clear actions in times of high stress and urgency.
- Assisted in surgical procedures, maintaining sterile environments and supporting veterinarians.
- Monitored patient vital signs during examinations and treatments for accurate assessments.
- Trained junior staff in clinic protocols and equipment usage to enhance operational efficiency.
- Led client communication efforts, fostering strong relationships to enhance client satisfaction.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Reduced patient stress during visits by utilizing low-stress handling techniques and creating a comfortable atmosphere.
- Streamlined appointment scheduling to optimize time management and increase overall client satisfaction.
- Managed inventory effectively by tracking medications and supplies, preventing shortages or wastage.
- Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
- Cared for rodents, reptiles, and exotic birds.
- Participated in continuing education opportunities to stay current on industry advancements, ensuring the clinic provided up-to-date treatments and services.
- Collaborated with veterinarians on treatment plans for patients with chronic conditions, resulting in improved quality of life for pets.
- Enhanced patient care by conducting thorough diagnostic tests and analyzing results accurately.
- Prepared accurate billing statements for clients while addressing any questions or concerns about charges.
- Promoted animal health through vaccination programs, routine examinations, and preventive treatments.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Contributed to team success with excellent communication skills and collaboration in multidisciplinary veterinary teams.
- Mentored junior veterinary technicians through hands-on training sessions, sharing knowledge of best practices in animal care.
- Offered support to grieving clients during end-of-life discussions and euthanasia procedures, demonstrating empathy and understanding.
- Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
- Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
- Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
- Facilitated smooth admission processes for new patients by gathering necessary information from clients efficiently.
- Maintained a clean and sanitary environment by adhering to strict infection control protocols.
- Ensured timely response to emergencies by providing immediate triage assessments and administering first aid when needed.
- Supported [Number] veterinarians in private animal clinic.
- Restrained animals to protect veterinarians from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Performed fecal examinations, urinalysis and bloodwork.
- Performed dental cleanings using ultrasonic scaler.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Administered vaccinations to variety of animal species.
- Trained and mentored other LVT staff.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Education
Associate of Science - Animal Science And Veterinary Technology
NH Community Technical College
Stratham, NH05-2000
High School Diploma -
Ludlow High School
Ludlow, MA05-1992
Skills
- Responding to urgent calls, where quick efficient restraint or de-escalation are paramount
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Cultural awareness
- Report preparation
- Emergency response
Timeline
Floor Officer Security Personnel
Eleanor Slater Hospital
07.2025 - Current
Firearms Specialist
Bass Pro Shops
03.2025 - 08.2025
Executive Protection Agent
Self-employeed
02.2020 - Current
Certified Veterinary Technician
Capital Area Veterinary Emergency Services
03.2012 - 06.2014
Equine Instructor and Trainer
Self; Triple T Farm
01.1999 - Current
Veterinary Technician
Dedham Veterinary Associates
01.1999 - 06.2017
Associate of Science - Animal Science And Veterinary Technology
NH Community Technical College
High School Diploma -
Ludlow High School