Highly-motivated employee with a desire to take on new challenges. Strong work ethic, dependable, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Trust Investments Back Office
PNC Bank
Cincinnati, Ohio
05.1984 - 07.2005
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Department Lead
Elder-Beerman Department Store
Cincinnati, OH
05.1978 - 05.1984
Supervised daily operations to ensure efficient store performance and customer satisfaction.
Trained and mentored staff on sales techniques and product knowledge.
Managed inventory processes, including stock replenishment and organization.
Front End Associate
Beau Monde Bakery
Cincinnati, OH
05.1977 - 05.1978
Delivered exceptional customer service during peak hours, enhancing customer satisfaction.
Assisted customers with product selection and inquiries.
Operated cash register and processed customer transactions efficiently.
Ensured cleanliness of work areasliness and organization of the front-end area.
Maintained clean and clutter-free front-end area.
Designed and arranged bakery displays for optimal presentation, attracting customer interest.
Cashier,Cook, Dining Room attendant, Food Prep
Wendy’s Old Fashioned Hamburgers
Newport, KY
09.1976 - 09.1977
Processed customer orders and handled cash transactions
Kept dining area clean and stocked with supplies to enhance customer experience
Operated grill and fryers during peak hours to ensure timely food preparation.
Prepared chili and chopped onions to support kitchen operations
Education
High School Diploma - General Studies
Campbell County High School
Alexandria, KY
08.1971 - 05.1975
Skills
Operations management
Inventory management
Sales training in Suggestive Selling
Customer service with a big smile
Team Worker
Good organization Skills
Affiliations
I enjoy volunteering & helping other people. At church I have Volunteered as a door greeter as well as starting a cooking class for teen girls. Those girls are now in College.
I enjoy exercising especially my daily 5 mile walk. I strive to eat healthy & be active.