Tammy Garcia
Angleton,TX
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Enthusiastic Job Title with Number years of experience managing Type employees. Talented at workflow oversight, leading Type activities and coaching workers. Decisive leader with clear direction and excellent problem-solving skills.
Overview
24
24
years of professional experience
Work History
Self Employed
Self
Angleton, TX
10.2015 - Current
- Monitored inventory of supplies and notified management of replenishment needs.
- Prioritized workload according to schedule to complete orders by delivery time.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Monitored company inventory to keep stock levels and databases updated.
Security Guard
G4S Secure Solutions
Freeport, TX
11.2009 - 06.2015
- Modernized communications systems to improve productivity, reliability and efficiency.
- Supervised team of Number employees and provided training focused on maximizing overall performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Worked with management team to implement proper division of responsibilities.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
Dispatch Supervisor
Brazoria County Sheriff's Office
Angleton, TX
06.2001 - 09.2013
- Modernized communications systems to improve productivity, reliability and efficiency.
- Supervised team of Number employees and provided training focused on maximizing overall performance.
- Maintained updated and detailed records of calls in physical and electronic database.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
- Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
- Directed work, training, coaching, discipline and performance evaluation of emergency dispatch team.
- Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff.
- Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with team members to achieve target results.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
Angleton High School
Angleton, TXNetwork And Engineer Management - Computer Networking
Itt Tech
Houston, TX10.2017
Skills
- Telecommunications Equipment
- Troubleshooting Systems
- Job Assignments
- Managing Multiple Projects
- Heavy Labor
- Production Work
- Customer Inquiries
- Work Prioritization
- Call Center Operations
- Workflow Management
- Policy Enforcement
Timeline
Self Employed
Self
10.2015 - Current
Security Guard
G4S Secure Solutions
11.2009 - 06.2015
Dispatch Supervisor
Brazoria County Sheriff's Office
06.2001 - 09.2013
High School Diploma -
Angleton High School
Network And Engineer Management - Computer Networking
Itt Tech
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