Tammy Garcia
Grand Prairie,TX
Summary
Project Manager with extensive experience in strategic planning and team collaboration at Navigate Property Management. Demonstrated ability in risk mitigation and quality assurance, enhancing operational efficiency and vendor relationships. Expertise in financial oversight, ensuring projects meet budgetary goals and timelines, leading to improved project success rates. Recognized for effective problem-solving and maintaining comprehensive project documentation, consistently delivering critical projects on time and within budget.
Overview
9
9
years of professional experience
Work History
Project Manager
Navigate Property Management
Frisco, Texas
08.2025 - 11.2025
- Coordinated property management projects and timelines for efficient workflow.
- Led team meetings to discuss project updates and address challenges.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Assistant Manager
Western Wealth Management
Hurst, Texas
10.2022 - 08.2025
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure a smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Produced thorough, accurate and timely reports of project activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Manager
NPMA
Grand Prairie , Texas
06.2016 - 02.2022
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Answered questions from customers regarding their billing or payment status.
- Assisted in the preparation of monthly financial statements and reports.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Analyzed financial statements to identify discrepancies and resolve issues.
- Reconciled bank accounts on a regular basis.
- Prepared daily cash flow statements for management review.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Education
Associate of Science - General Studies
Crafton Hills College
Yucaipa, CA05-2010
Skills
- Project management and strategic planning
- Team collaboration and building
- Employee training and development
- Regulatory compliance and enforcement
- Quality assurance and control
- Operational efficiency strategies
- Data analysis and reporting
- Conflict resolution and negotiation
- Safety protocols management
- Time management and prioritization
- Customer engagement and relations
- Financial oversight and budgeting
- Effective communication skills
- Vendor sourcing strategies
- Relationship management
- Contract negotiation expertise
References
References available upon request.
Timeline
Project Manager
Navigate Property Management
08.2025 - 11.2025
Assistant Manager
Western Wealth Management
10.2022 - 08.2025
Assistant Manager
NPMA
06.2016 - 02.2022
Associate of Science - General Studies
Crafton Hills College