Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Tammy Gates

Tammy Gates

Burleson,TX

Summary

  • Experienced in handling high-volume customer needs, quickly assessing each customer and offering recommendations.
  • Diligent about keeping accurate records and schedules organized.
  • Friendly and dedicated to providing exceptional service to all clients.
  • Energetic professional recognized for consistently receiving high ratings on customer feedback.

Overview

20
20
years of professional experience

Work History

Master Hairstylist/Designer

Independant Business Owner
Mansfield, TX
12.2007 - Current
  • Demonstrated excellent customer service skills by providing friendly advice and recommendations on hairstyles.
  • Maintained relationships with 150-200 long-term clients.
  • Expanded client base by 60% due to referrals.
  • Maintained licensure requirements mandated by state regulations.
  • Maintained accurate bookkeeping of client records.
  • Fostered clean and sanitary work environment to protect customers.
  • Scheduled daily client appointments with necessary details and documented customer preferences and special needs.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Ordered, displayed and maintained supplies.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Developed and implemented innovative design solutions

Sales and Marketing Agent

After Market Products
Mansfield, TX
01.2004 - 01.2009
  • Developed and maintained relationships with existing customers in order to facilitate repeat business opportunities.
  • Identified prospective clients by using business directories, following leads from existing clients, participating in trade shows and conferences.
  • Analyzed customer feedbacks and surveys data in order to identify trends in customer preferences and interests.
  • Conducted price negotiations with customers while staying within company guidelines.
  • Collaborated with other teams such as marketing department in order to coordinate brand awareness initiatives.
  • Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
  • Processed orders accurately and efficiently according to established procedures and timelines.
  • Developed strong customer relationships to encourage repeat business.
  • Developed sales strategies to increase customer base and reach monthly goals.

Education

Some College (No Degree) - Basic Studies

University of North Texas
Denton, Texas

Associate of Arts - Marketing

University of Texas At Austin
Arltington, Texas

Skills

  • Business Development
  • Strategic Planning
  • Relationship Building
  • Business marketing
  • Start-Up Operations
  • Attention to Detail
  • Driven and Determined

References

  • Jessica Cullinan, Client Executive - Jessicacullinan@hotmail.com
  • Jane Doe, position - janedoe@yahoo.com
  • John Doe, position - johndoe@gmail.com

Timeline

Master Hairstylist/Designer

Independant Business Owner
12.2007 - Current

Sales and Marketing Agent

After Market Products
01.2004 - 01.2009

Some College (No Degree) - Basic Studies

University of North Texas

Associate of Arts - Marketing

University of Texas At Austin

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Tammy Gates