Tammy Geanoulis
Lower Keys Medical Center
San Augustine,TX
12
years of professional experience
Results-oriented leader with experience in mental health counseling, education, case management, and client service. Expertise in coaching, conflict resolution, and managing priorities to deliver exceptional service in fast-paced environments. Proven ability to build relationships, communicate effectively, and train teams while maintaining professionalism under pressure. Ready to leverage people-leadership and organizational skills as a Target Front End Assistant Manager.
Work History
Mental Health Counselor
3 Years 2 Months- Built strong relationships through active listening, identifying concerns, providing tailored solutions, and enhancing overall service experience.
- Led individual and group sessions by establishing clear expectations, maintaining structure, encouraging participation, and keeping individuals focused on goals.
- Coach individuals through challenges by identifying strengths, establishing measurable goals, providing feedback, and encouraging accountability.
- Educated clients, families, and staff on effective communication, problem-solving techniques, and coping strategies to promote mental wellness.
- Managed competing priorities while ensuring accuracy, organization, and timely completion of all responsibilities.
- Resolved conflicts and challenging situations using active listening, de-escalation, empathy, clear communication, and problem-solving.
- Collaborated with multidisciplinary teams to coordinate services, communicate priorities, and achieve shared goals.
- Adjust communication and leadership approaches based on individual needs and circumstances.
- Monitor progress toward established goals and implement changes when expectations or outcomes are not being met.
- Facilitated groups and educational activities requiring strong organization, communication, time management, and leadership.
- Provided constructive feedback and reinforcement to encourage positive performance and continued improvement.
- Provided responsive service by assessing needs, answering questions, resolving concerns, and connecting individuals with appropriate resources.
- Coordinated with multiple teams and organizations to ensure effective service delivery.
- Maintained accurate records and handled confidential information responsibly.
- Advocated for individuals while maintaining professionalism and organizational standards.
- Used problem-solving and communication skills to overcome barriers and achieve successful outcomes.
Behavioral Health Therapist
3 Years 10 Months- Supported students, families, and staff by delivering responsive, professional, solution-focused services to address their needs.
- Coordinated with teachers, administrators, families, and community professionals to effectively resolve concerns and facilitate positive outcomes.
- Facilitated meetings and educational activities, managing time and participation to ensure engagement and address competing priorities.
- Coordinated with teachers, administrators, families, and community professionals to resolve concerns and achieve desired outcomes.
- Built positive relationships with diverse individuals through active listening, empathy, and effective communication.
- Facilitated meetings and educational activities while managing time, participation, and competing priorities.
- Maintained accurate records and followed established policies and procedures.
- Managed multiple cases and competing priorities while maintaining organization and timely follow-up.
- Provided responsive service by assessing needs, answering questions, resolving concerns, and connecting individuals with appropriate resources.
- Coordinated with multiple teams and organizations to ensure effective service delivery.
- Maintained accurate records and handled confidential information responsibly.
- Advocated for individuals while maintaining professionalism and organizational standards.
- Used problem-solving and communication skills to overcome barriers and achieve successful outcomes.
- Adapted quickly to changing situations and responded appropriately to urgent needs.
Mental Health Lead
3 Years 11 Months- Managed multiple cases and competing priorities, ensuring timely follow-up and organization to support client needs.
- Provided responsive service by assessing needs, answering questions, resolving concerns, and connecting individuals with appropriate resources.
- Coordinated with teams and organizations to enhance service delivery and improve client access to resources.
- Maintained accurate records and handled confidential information responsibly.
- Advocated for individuals while maintaining professionalism and organizational standards.
- Utilized problem-solving and communication skills to address barriers, facilitating successful client outcomes.
- Created positive experiences by listening to concerns, identifying needs, resolving problems, and communicating respectfully.
- Established expectations, provided direction, encouraged teamwork, and helped individuals perform at their best.
- Taught new skills, provided constructive feedback, reinforced expectations, and supported continuous improvement.
- Effectively balanced multiple responsibilities and responded quickly when priorities changed.
Education
Master of Science - Professional Counseling
Bachelor of Arts - Psychology
Skills
Client-Centered Leadership
Team Leadership & Coaching
Employee development
Crisis Management
Conflict Resolution
Problem Solving
Customer resolution
Workload management
Time Management
Goal Achievement
Cross-functional collaboration
Team Communication
Team support
Guest Relations
Policy compliance
Safety Awareness
Multitasking
Timeline
Mental Health Counselor
Lower Keys Medical Center
06.2023 - 08.2026Read More
Behavioral Health Therapist
Guidance Care Center
07.2019 - 05.2023Read More
Mental Health Lead
Coastal Harbor Treatment Center
01.2015 - 12.2018Read More
South University Savannah
Master of Science from Professional Counseling
Read More
Southern NH University
Bachelor of Arts from Psychology
Read More