Summary
Overview
Work History
Education
Skills
Fullname
Timeline
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Tammy Gonzalez

San Marcos,TX

Summary

Dependable Leader/Manager with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. . Respectful, punctual and hardworking. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Positive, upbeat and service-oriented attitude toward completing tasks. Authorized to work in the US for any employer.

Overview

13
13
years of professional experience

Work History

Office Assistant

Kelly Williams Plumbing
San Marcos
09.2019 - Current
  • Schedule incoming service calls, by gathering information, dispatch team of 6 plumbers
  • Accounts Payable, Accounts Receivable
  • Help develop efficient scheduling program/app
  • Customer Service/Satisfaction
  • Collect customer information
  • Creating Customer Files
  • Create Employee Handbook and Implement.
  • Prepared bid documents for tender process management according to company's policies and procedures.
  • Coordinated activities between departments such as sales, engineering, finance and logistics.
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.

Boutique Team Leader

Francesca's
San Antonio
08.2015 - 09.2019
  • Manage a team of associates through leadership, feedback, coaching and setting an example of Customer Service
  • Supply feedback of sales through reports, phone calls and emails to District Manager on a daily basis
  • Help hire and train new employees for district
  • Responsible for daily and monthly Goals such as sales and metrics
  • Travel throughout district to help train and work at other locations
  • Accomplishments: Developing and training team members for the next level of promotion.

Store Manager

Torrid
San Antonio
01.2015 - 08.2015
  • Responsible for Store Sales on a daily, monthly, quarterly, yearly basis
  • Lead team to those sales through Coaching, training, accountability
  • Responsible for hiring of new staff, daily operations, visual floorsets, Inventory management, transfers, ordering for guest through company website
  • Creating and collecting New guest information through CRM.

Dots Fashions
San Marcos
10.2011 - 01.2014
  • Lead team to drive sales through coaching, training, redirection, positive feedback
  • Receive and process Shipment, floorsets, scheduling using best practices to schedule employees to impact business during Peak times
  • Communicate with DM daily through e-mail.

Education

High School Diploma -

W. B. Ray High School
Corpus Christi, TX
06-1990

Skills

  • Time management
  • Efficiency through excel and Microsoft programs
  • Ability to delegate
  • Responsibility and follow up
  • Train new associates on how to use a POS system, look up inventory, and use resources given to them
  • Provide feedback for new ordering Systems about misses and opportunities
  • Bookkeeping
  • Data Entry
  • Clerical Support
  • Office Administration
  • File Maintenance
  • Payroll Processing
  • Call handling
  • Customer Relationship Management (CRM)
  • Vendor Relationship Management
  • Office Supplies Management
  • Quickbooks

Fullname

Tammy Gonzalez

Timeline

Office Assistant

Kelly Williams Plumbing
09.2019 - Current

Boutique Team Leader

Francesca's
08.2015 - 09.2019

Store Manager

Torrid
01.2015 - 08.2015

Dots Fashions
10.2011 - 01.2014

High School Diploma -

W. B. Ray High School

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