Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
EMT/Communications Technician
University of Kentucky Medical Center
Lexington, KY
01.2006 - Current
DUTIES AS AN EMT
Assessed emergency situations and prioritized medical care for patients.
Documented calls in reports detailing incident type and course of treatment.
Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Documented patient condition and treatment to facilitate plan of care.
DUITES AS A COMMUNICATIONS TECH:
Keep detailed and updated records of calls in physical and electronic databases.
Receive and dispatch calls for emergency services.
Receive and dispatch calls for all Neonatal and Pediatric Patients.
Maintained logs of all incoming calls, transports and inbound helicopters.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Monitor dispatch CAD system and adjusted call priorities regularly based on caller needs.
Responsible for taking radio reports from all incoming EMS units to Chandler and to Samaritan
Flight follow all inbound air traffic.
Take radio reports from all air craft coming to UK or Samaritan.
Relay all radio reports to Charge Nurse and Unit Nurse for all ambulances and helicopter reports.
Set up transports with other EMS services for patients going out of UK or Samaritan Hospitals.
EMT/Dispatch Supervisor
Rural Metro Ambulance Service
Lexington, KY
07.2000 - 01.2006
DUTIES AS AN EMT:
Documented patient information, treatments provided, and changes in condition on appropriate forms.
Collaborated with other healthcare providers such as paramedics and nurses.
Attended continuing education courses related to EMT skills development.
Managed multiple tasks simultaneously while maintaining composure under pressure.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
DUTIES AS COMMUNICATIONS SUPERVISOR:
Trained new hires by offering insight into job duties and assessing shift performance.
Made sure proper paperwork and dialysis packets were received and complete for transports.
Supervised all Call Takers and Dispatcher in job duties assigned to them.
Assigned all ambulances and transports to each crew depending on if crew was an ALS or BLS units.
Answer radio traffic and relayed to proper facilities.
Education
Crisis Prevention Course
University of Kentucky Hospital
06.2023
CPR Certification
American Heart Association
Kentucky
01.2023
CEVO Training Certificate - CEVO
University of Kentucky Hospital
10.2022
Air Traffic Communicator Certification - Air Traffic Communicator
NAACS
Lexington, KY
10.2018
EMT Certification - EMS
Eastern Kentucky University
Richmond, KY
08.2000
Skills
Emergency Management
CPR and First Aid
Patient Management
Critical Decision-Making Skills
Multi-line Telephone and Radio System Operation
Timeline
EMT/Communications Technician
University of Kentucky Medical Center
01.2006 - Current
EMT/Dispatch Supervisor
Rural Metro Ambulance Service
07.2000 - 01.2006
Crisis Prevention Course
University of Kentucky Hospital
CPR Certification
American Heart Association
CEVO Training Certificate - CEVO
University of Kentucky Hospital
Air Traffic Communicator Certification - Air Traffic Communicator
NAACS
EMT Certification - EMS
Eastern Kentucky University
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