Tammy gray
WEST PALM BCH
Summary
Qualified manager of payment posting with proven track record in leading teams and driving operational efficiency. Demonstrated ability to implement strategic initiatives that enhance productivity and foster growth. Known for utilizing strong leadership and communication skills to facilitate team collaboration and achieve organizational goals.
Overview
34
34
years of professional experience
Work History
SENIOR MANAGER OF CASH RECONCILIATION
MYCARE MEDICAL
07.2021 - 01.2025
- Provided strong leadership to enhance team productivity and morale. I lead a team of 4 employees in a variety of locations.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives. I was able to enhance the electronic payments from 50% to 95%, I was also able to move the banking from 10 different accounts down to 3 accounts per the directive of the company.
- Mentored junior staff members for skill development and career progression within the organization.
- Achieved operational excellence by streamlining processes and implementing best practices. I was able to get my team to finish all required posting by the 3rd business day of the month.
- Held monthly meetings to create business plans and workshops to drive successful business. I met with my team frequently to insure they had everything the needed to perform their duties efficiently.
- Evaluated hiring, firing, and promotions requests.
MANAGER OF PAYMENT POSTING
THE MEDICAL GROUP OF SOUTH FLORIDA
06.2016 - 07.2021
- Managed and motivated employees to be productive and engaged in work. I led a team of 2
- Accomplished multiple tasks within established timeframes. Was able to get all payments done by the 3rd business day.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics. I was able to implement electronic payments and electronic remits.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Systems Analyst
Medical Specialists Of The Palm Beaches
09.1990 - 02.2021
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- I was manager of payment posting with a team of 2
Education
No Degree - Medical Assistant
Draughns Junior College
Lake Worth, FL04-1985
Skills
- Troubleshooting and problem resolution
- Organizational improvement
- Team leadership
- Process improvement
- Problem-solving
- Training and development
- Problem resolution
- Team development
- Work Planning and Prioritization
- Multitasking
Timeline
SENIOR MANAGER OF CASH RECONCILIATION
MYCARE MEDICAL
07.2021 - 01.2025
MANAGER OF PAYMENT POSTING
THE MEDICAL GROUP OF SOUTH FLORIDA
06.2016 - 07.2021
Systems Analyst
Medical Specialists Of The Palm Beaches
09.1990 - 02.2021
No Degree - Medical Assistant
Draughns Junior College
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