Tammy Gunter
Brigham City
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
26
26
years of professional experience
1982
1982
years of post-secondary education
Work History
Customer Service Representative
Apex Alarm
Orem
07.2010 - 08.2025
- Documented customer interactions in the service management system.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
ROI Solutions Inc.
American Fork
03.2020 - 07.2020
- Assisted customers with inquiries and product selections.
- Managed order processing and tracked shipment statuses.
- Resolved customer complaints through effective communication strategies.
Customer Service Representative
Tahisin
08.2016 - 08.2019
- Assisted customers with inquiries and product selections
- Inform customer of sale
- Handle customer complaints.
- Managed order processing and tracked shipment statuses.
- Resolved customer complaints through effective communication strategies.
- Facilitated returns and exchanges according to company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
Cashier
Maverick Country Store
Provo
11.2008 - 08.2013
Customer Service Representative
The Daily Harold
Provo
01.2003 - 08.2007
Customer Service Representative
Sears Telaservice
Provo
01.2000 - 08.2002
- Assisted customers with inquiries and product repairs
- Managed repairorder .
- Resolved customer complaints through effective communication strategies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Corrinne Short Stop
Corrinne
11.2023 - Current
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Managed cash register operations including handling cash, credit, and debit payments.
- Stocking the shelves
- Cooking food according to the health standards
- Cleaning the kitchen and store according to health standards
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored stock levels and informed management of inventory needs as necessary.
- Trained new cashiers on register procedures and customer service best practices.
- Implemented promotional displays to highlight special offers and improve sales visibility.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Juad Hih
Nephi , Utah Skills
- Customer support
- Order management
- Complaint resolution
- Product knowledge
Timeline
Cashier
Corrinne Short Stop
11.2023 - Current
Customer Service Representative
ROI Solutions Inc.
03.2020 - 07.2020
Customer Service Representative
Tahisin
08.2016 - 08.2019
Customer Service Representative
Apex Alarm
07.2010 - 08.2025
Cashier
Maverick Country Store
11.2008 - 08.2013
Customer Service Representative
The Daily Harold
01.2003 - 08.2007
Customer Service Representative
Sears Telaservice
01.2000 - 08.2002
Juad Hih
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