Hard working, independent, self-directed, energetic, and highly motivated business owner and home educator accustomed to a fast-paced and challenging environment. Thrived on learning new skills and assuming responsibility.
Overview
34
34
years of professional experience
Work History
Bookkeeper
Self Employed - Agriculture
05.1994 - Current
Established QuickBooks accounting system to reflect accurate financial records.
Posted daily receipts and payments.
Input financial data and produced reports using QuickBooks.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Customer Service Representative - Inside Sales
Peerless Chain
03.1991 - 03.1994
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Exhibited high energy and professionalism when dealing with clients and staff.
Followed up with customers about resolved issues to maintain high standards of customer service.
Worked with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Delivered prompt service to prioritize customer needs.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Business Management
St. Mary's University of Minnesota
Winona, MN
12.1991
Skills
Effective Project Completion
Financial Management
Monthly Reconciliations
MS Office Experience
Loan and Account Monitoring
Bill Payment and Recordkeeping
Proactive and Self-Motivated
Word Processing
Timeline
Bookkeeper
Self Employed - Agriculture
05.1994 - Current
Customer Service Representative - Inside Sales
Peerless Chain
03.1991 - 03.1994
Bachelor of Science - Business Management
St. Mary's University of Minnesota
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