Tammy Harris

Work History

United Parcel Service, UPS

01.2007 - Current

Collaborated with team members to optimize workflow, resulting in improved overall performance.
Reduced package handling errors by maintaining attention to detail and following company protocols.
Provided excellent customer service when addressing inquiries about package status or delivery concerns.
Improved team productivity through effective communication and coordination with coworkers.
Assisted in training new employees on proper sorting techniques and company procedures.
Managed stress effectively during busy periods by staying organized and prioritizing tasks accordingly.
Identified damaged or mislabeled packages, taking corrective action to ensure customer satisfaction.
Streamlined the sorting process by proactively identifying areas for improvement and suggesting solutions to management.

TH Maxx

03.2002 - 04.2005

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.

McDonald's Restaurant

08.2000 - 03.2002

Led successful project implementations from inception to completion by coordinating resources, setting priorities, monitoring progress, and mitigating risks as they arose.
Championed employee engagement efforts, resulting in higher retention rates and improved morale throughout the organization.
Coached junior team members to develop their skills and advance within the company.
Managed a diverse team of professionals, fostering an inclusive work environment that promoted growth and development.
Boosted customer satisfaction by addressing concerns promptly and providing exceptional service.
Spearheaded process improvement initiatives that led to increased efficiency and reduced waste across the organization.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated various machines used in production processes.
Continuously checked products for quality assurance according to strict guidelines.
Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.