Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Harris

Cottonwood,AZ

Summary

Accomplished healthcare billing and administrative professional with over 32 years of experience in medical billing, collections, customer service, marketing, administration, and management. Proven success in optimizing operations, increasing revenue, and implementing effective policies. Recognized for outstanding communication, negotiation, and analytical skills, with a talent for building strong relationships and delivering exceptional service in dynamic environments.

Overview

38
38
years of professional experience

Work History

Medical Billing Specialist

Southwest Behavioral & Health Services
05.2023 - 04.2025
  • Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
  • Weekly Gathering of Commercial/Medicare claims in order to submit clean claims electronically.
  • Verify correct Insurance coverage weekly on new clients/returning clients.
  • Notify front desk with terminated policy weekly.
  • Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.

AR FOLLOW UP

Integra Connect
11.2021 - 04.2023
  • Worked effectively in fast-paced environments.
  • A/R follow up and re-bill rejected claims in queue with appropriate timeframes. For Emergency transportation.

Accounts Receivable Analyst

MSN Healthcare Solutions
12.2019 - 06.2021
  • Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
  • Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
  • Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
  • Analyzed aging reports to identify trends and patterns causing missed collections.

CASHIER

Suzy Q's Market
05.2017 - 12.2019
  • Delivered excellent customer service and maintained organized merchandise displays
  • Supported daily operations, processed transactions, and assisted with reward programs

MEDICAL BILLING AND COLLECTIONS SPECIALIST

Preferred Medical Management
02.2001 - 10.2016
  • Managed billing and collections for general medicine, family practice, workers' compensation, and personal injury claims
  • Developed and implemented billing procedures that reduced receivables over 90 days by 40%
  • Verified patient insurance, accurately submitted claims, and followed up on denials and underpayments
  • Ensured compliance through accurate CPT and ICD-9/10 coding, reducing claim rejections
  • Maintained detailed records and provided regular AR reports to management

SENIOR COLLECTIONS REPRESENTATIVE

Advanced Medical Billing
06.1987 - 05.2000
  • Led collections for providers including psychiatrists, psychologists, and group practices
  • Successfully collected from private payers and government programs through electronic claims and appeals
  • Standardized billing processes, improving claim turnaround time and reimbursement rates
  • Trained and mentored junior staff in EOB interpretation, billing procedures, and coding

Education

GED -

Mayfair High School
Bellflower, CA
06-1980

Skills

  • Claims submission and denial management expertise
  • HIPAA compliance
  • Insurance verification
  • ICD-10
  • 10 Key by touch/ 60 WPM Typing
  • Billing Systems
  • Excellent Communication & Interpersonal Skills

Timeline

Medical Billing Specialist

Southwest Behavioral & Health Services
05.2023 - 04.2025

AR FOLLOW UP

Integra Connect
11.2021 - 04.2023

Accounts Receivable Analyst

MSN Healthcare Solutions
12.2019 - 06.2021

CASHIER

Suzy Q's Market
05.2017 - 12.2019

MEDICAL BILLING AND COLLECTIONS SPECIALIST

Preferred Medical Management
02.2001 - 10.2016

SENIOR COLLECTIONS REPRESENTATIVE

Advanced Medical Billing
06.1987 - 05.2000

GED -

Mayfair High School

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