Tammy Hastings
Medina,OH
Summary
Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unclaimed Property Consultant
Jefferson Wells
02.2023 - Current
- Review client accounting records to identify areas of potential unclaimed property noncompliance.
- Perform data analysis to identify potential unclaimed property exposure.
- Gain knowledge of company assessment, audit, or voluntary disclosure agreement process.
- Tracking requests and submissions and assisting with record review of accounting records.
- Data extraction and manipulation Microsoft Dynamics 365.
- Reconcile Accounts.
- Aid in the drafting of final deliverables and reports for client submission.
Accounts Receivable Manager
Tailored Management
01.2022 - 12.2022
- Managed, trained, and mentored a team of twelve credit and billing analysts.
- Oversee customer setup, credit, cash applications, and collections processes.
- Performs risk analysis to determine credit limits associated with extending credit up to 2 million dollars.
- Interpret financial results to identify and implement activities to reduce costs and improve profitability.
- Participate in the month-end close process, ensuring the completion of tasks are on time and accurate.
- Develop and maintain forecast and analysis tools and processes.
- Monitored GetPaid module to assist team to achieve goals and objectives.
Accounts Receivable Manager
Meggitt USA
02.2021 - 12.2021
- Directed all aspects of the accounts receivable function, including billing, collections, cash applications, and account reconciliations.
- Developed and implemented policies and procedures to streamline billing processes and ensure timely and accurate invoicing.
- Decreased average DSO from 60+ to 22 days using proactive follow-up
- Established and monitored key performance indicators (KPIs) to track departmental performance and identify areas for improvement.
- Conducted regular reviews of aging reports to identify overdue accounts and implement collection strategies to minimize delinquency.
- Managed relationships with customers and addressed inquiries, disputes, and payment issues in a timely and professional manner.
- Collaborated with cross-functional teams, including sales, customer service, and finance, to resolve customer issues and improve cash flow.
- Provided leadership and guidance to accounts receivable staff, including training, performance evaluations, and career development.
Credit Manager
TriMark USA
11.2019 - 10.2020
- Oversaw the processing of customer invoices, credit memos, and account adjustments in accordance with company policies and procedures.
- Reviewed and analyzed customer accounts to identify and resolve discrepancies, billing errors, and unapplied payments.
- Reduced billing errors by 30% through auditing and validation of checks
- Conducted monthly reconciliations of accounts receivable ledger to ensure accuracy and completeness of financial records.
- Assisted in the development and implementation of new billing and collection procedures to improve efficiency and effectiveness.
- Prepared aging reports, cash forecasts, and other financial reports for management review.
- Responded to customer inquiries and provided support to internal stakeholders regarding accounts receivable matters.
- Participated in internal and external audits and provided documentation and support as needed.
Credit Manager
Core-Mark International
12.2018 - 12.2019
- Managed credit risk and ensured compliance with established corporate credit policies and procedures.
- Manage the accounts receivable ledger, ensuring that all transactions are accurately recorded.
- Conducted detailed review of contracts and proposals to ensure 100% billing accuracy before execution.
- Reconcile account discrepancies and resolve customer queries in a timely manner.
- Develop and implement collection strategies to minimize delinquent accounts.
- Maintain customer records and communication logs.
- Identify and resolve customer billing issues.
- Provide monthly/quarterly reports on customer accounts.
- Manage customer accounts and ensure timely payment.
- Provide excellent customer service and maintain strong customer relationships.
- Maintain strong internal relationships with other departments.
- Ensure compliance with all applicable laws and regulations.
- Analyze financial data and make recommendations for improvement.
Credit Manager
Toyota Material Handling Ohio
02.2012 - 05.2018
- Fully implemented new accounts receivable department.
- Managed the overall strategies and goals for the Credit & Collections Department.
- Developed and implemented collection policies and processes in efforts to reduce DSO.
- Managed, lead, motivated and developed team members through effective leadership, coaching and training.
- Complete performance management process, including goal setting and defining metrics.
- Establish and approve credit lines and limitations of customer accounts.
- Optimized credit approval and collection processes, improving operational efficiencies by over 20%.
Education
Master’s Degree - Accounting
University of Phoenix
Phoenix, AZBachelors Degree - Accounting
University of Phoenix
Phoenix, AZSkills
- SAP
- Oracle
- MS Dynamics 365
- GetPaid
- Advanced Excel skills (pivot table, VLOOKUP, IF/OR/AND statements, macros)
- Customer service focus
- Professionalism and ethics
- Continuous improvement
Websites
Certification
Six Sigma Blackbelt
Timeline
Unclaimed Property Consultant
Jefferson Wells
02.2023 - Current
Accounts Receivable Manager
Tailored Management
01.2022 - 12.2022
Accounts Receivable Manager
Meggitt USA
02.2021 - 12.2021
Credit Manager
TriMark USA
11.2019 - 10.2020
Credit Manager
Core-Mark International
12.2018 - 12.2019
Credit Manager
Toyota Material Handling Ohio
02.2012 - 05.2018
Master’s Degree - Accounting
University of Phoenix
Bachelors Degree - Accounting
University of Phoenix
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