TAMMY HAY
New Windsor,Maryland
Summary
I am a professional with over twenty five years of experience in Long Term Care and Assisted Living setting. Passionate Trainer with extensive knowledge in positive approach to care dementia training. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
ADC/EDU/Dementia
1
1
GNA
1
1
CADDCT
1
1
CDP
1
1
ALM
Work History
Trainer
GNA, Certifications
ExperienceExperienceExperienceExperience
- MC
- Safe Serv Certified
- PAC, Assisted Living Manager
- Program Course Work completed
Life Enrichment Director
Carroll Lutheran Village
06.1999 - 04.2017
- Responsibilities include management of Life Enrichment team, which included management of Homemakers whose responsibilities included recreation, dining and housekeeping
- Management of budget, planning and implementing Life Enrichment Calendar
- Completion of Legal documentation MDS, Careplans and assessments
- Ensuring Federal and
- State guidelines were met at all times regarding dietary, housekeeping and
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Life Enrichement Director
The Lutheran Village at Millers Grant
05.2017 - 09.2023
- Responsibilities include education to team in Dementia training, staff
- Ensuring legal documentation is completed and meet state and federal, monthly Life Enrichment calendar, managing budget, and supervision of
- To be a positive leader in the community for Assisted Living
- Provide a high standard of care while leading the team in a positive manner
- To ensure residents have the best quality of life in an Assisted Living
- Setting
- Life Enrichment
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Monitored budget and expenditures, keeping facility within budget.
- Created and maintained detailed reports of daily, weekly and monthly operations.
Assisted Living Coordinator
Carroll Lutheran Village
09.2022 - Current
- Evaluated team performance and care quality.
- Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
- Managed [Number] employees caring for [Number] residents.
- Ordered supplies according to budget limitations and expected use levels.
- Scheduled all assignments and managed requests for time off.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Led, directed and motivated others to innovate and excel.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Successfully negotiated client contract renewals to create increased revenue.
Education
Carroll County Community College
Westminster Md Skills
- Proficient in
- Excel, Microsoft
- Outlook
- Additional Skills
- CADDCT 53668
- PAC Trainer the Trainer
- PAC Advanced Train the Trainer
- ADC/EDU/Dementia
- Certified Dementia Practioner
- ALM Certified
Certification
CARROLL COUNTYCARROLL COUNTYCARROLL COUNTYCARROLL COUNTY
COMMUNITYCOMMUNITYCOMMUNITYCOMMUNITY
21158, MD
(Apr 2018)
Education
CPR/First Aide Certified
Montessori Dementia trained
Timeline
Assisted Living Coordinator
Carroll Lutheran Village
09.2022 - Current
Life Enrichement Director
The Lutheran Village at Millers Grant
05.2017 - 09.2023
Life Enrichment Director
Carroll Lutheran Village
06.1999 - 04.2017
Trainer
GNA, Certifications
ExperienceExperienceExperienceExperience
Carroll County Community College
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