Tammy Hernandez
Cypress,TX
Summary
Throughout the course of my career, I streamlined processes and enhanced productivity through expert scheduling and meticulous financial oversight. Skilled in Microsoft Office and QuickBooks, with a strong work ethic and exceptional organizational abilities, consistently delivering results beyond expectations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Truck Driver
Western Express
11.2023 - 06.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Owner
Tammy's Janitorial Services
02.2012 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Executive Assistant to CEO, Office Manager
Berkeley Chamber Of Commerce
09.2005 - 01.2012
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Certification - Tankers And Hazmat Certification
Advance Bus And Truck Driving School
Lodi, CA11.2023
GED -
Adult Education
Chowchilla, CA05.2003
Certification - Computer Networking And Telecommunications
Computer Business College
San Jose, CA01.1998
Skills
- Self-motivation and strong work ethic
- Answering and directing phone calls
- Organizing and scheduling appointments and meetings
- Booking travel arrangements and making reservations
- Producing and distributing correspondence and reports
- Maintaining contact lists and filing systems
- Write and distribute email, correspondence memos, letters, faxes and forms
- Act as the point of contact for internal and external clients
- Knowledge of Microsoft word, Quickbooks, Excel, and Powerpoint
Timeline
Truck Driver
Western Express
11.2023 - 06.2024
Owner
Tammy's Janitorial Services
02.2012 - 11.2023
Executive Assistant to CEO, Office Manager
Berkeley Chamber Of Commerce
09.2005 - 01.2012
Certification - Tankers And Hazmat Certification
Advance Bus And Truck Driving School
GED -
Adult Education
Certification - Computer Networking And Telecommunications
Computer Business College