Tammy Highsby
Romulus
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Highly skilled in navigating diverse routes with an emphasis on safety and time efficiency. Experience includes operating a wide range of vehicles, from luxury sedans to large shuttles, ensuring passenger comfort and adherence to schedules. Possess strong communication skills for effective interaction with passengers, coupled with the ability to quickly adapt to changing conditions and resolve issues proactively. Contributed to increased customer satisfaction through exceptional service and reliability in previous roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Driver
Uber
11.2023 - 12.2025
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Maintained vehicle cleanliness and performed routine inspections for safety.
- Communicated effectively with passengers to enhance their riding experience.
- Adhered to local traffic laws and safety regulations during all trips.
- Assisted passengers with luggage and provided support as needed.
- Collected feedback from riders to improve service quality and satisfaction.
- Coordinated with Uber support for any ride-related issues or concerns.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Achieved consistently high customer scores due to exceptional service.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Delivery Driver
Uber Eats
10.2023 - 12.2025
- Delivered food orders promptly to customers' locations.
- Navigated various routes using mobile applications for efficiency.
- Ensured food quality and safety during transportation processes.
- Coordinated with restaurants to confirm order details and readiness.
- Resolved customer inquiries and issues professionally during deliveries.
- Maintained vehicle cleanliness and readiness for daily operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Managed time effectively to meet delivery schedules consistently.
Education
Drive For Uber - Driver, Delivery
Uber Learning Portal
10.2023 - 10.2023
Lake City Highschool
Lake City, MISkills
- Route optimization
- Vehicle inspection
- GPS navigation
- Load securing
- Problem solving
- Safety compliance
- Customer communication
- Time management
- Quality assurance
- Conflict resolution
- Feedback collection
- Attention to detail
- Professional demeanor
- Service orientation
- Transportation
- Clean driving record
- Passenger assistance
- Flexible schedule
- Safety protocols
- Customer service
- Route planning
- Traffic laws
- Driving and transportation
- Problem-solving
- Punctual and reliable
- Adaptable driving techniques
- Valid Driver's license
- Schedule management
- Navigational systems and GPS
- Equipment monitoring
- GPS and route planning
- Passenger guidance
- Map reading
- Route management
- Relationship building
- Friendly and outgoing
- Safety management
- Passenger support
- Safe driving practices
- Basic vehicle repairs
- Load monitoring
- Shipping and packaging
- City and non-city driving
- Delivery pickup
- Confidentiality
Certification
Drivers license
Affiliations
Im also a single mother of a teenage daughter who I have raised on my own so I also have other skills in providing for a child also raising her I have house hold skills communication skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Portfolio
Tammy
Timeline
Driver
Uber
11.2023 - 12.2025
Delivery Driver
Uber Eats
10.2023 - 12.2025
Drive For Uber - Driver, Delivery
Uber Learning Portal
10.2023 - 10.2023
Lake City Highschool