Summary
Work History
Education
Skills
Timeline
Generic

Tammy Hill

Prescott valley,AZ

Summary

Compassionate caregiver with extensive experience at Endeavor LLC, skilled in elderly care and medication administration. Proven ability to enhance client satisfaction through personalized care plans and emotional support. Recognized for strong problem-solving skills and fostering meaningful relationships, ensuring a safe and nurturing environment for clients.

Work History

Caregiver

Endeavor LLC
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.

Caregiving Manager

Positive Movement LLC
2018 - 2022
  • Prevented and handled conflict by working with team towards solution.
  • Enhanced caregiver productivity through efficient scheduling and assignment of tasks based on their skills and expertise.
  • Promoted a culture of continuous improvement by encouraging open communication among team members about best practices in caregiving management.
  • Maintained safe and secure environment for staff, residents and guests by following established safety standards.
  • Improved client satisfaction by developing and implementing personalized care plans for each individual.
  • Conducted thorough assessments of potential new hires to ensure they possessed the necessary qualifications, skills, and fit for the company culture before extending employment offers.
  • Implemented innovative strategies to fill staffing gaps during periods of high demand or employee absences.
  • Organized regular team meetings to discuss progress toward organizational goals, address challenges, celebrate successes, and foster a sense of camaraderie among caregivers.
  • Reported incidents and completed appropriate paperwork to document incidents.
  • Facilitated smooth transitions for clients moving between different levels or types of care as their needs changed over time.
  • Streamlined operations by optimizing communication channels between caregivers, clients, and families.
  • Developed strong relationships with healthcare providers, enabling better coordination of services for clients in need of additional support.
  • Evaluated caregiver performance regularly, provided constructive feedback, and implemented necessary improvements to enhance service quality.

Lead Bank Teller

National Bank of Arizona
2006 - 2008
  • Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
  • Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
  • Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
  • Streamlined teller operations for improved efficiency and reduced wait times.
  • Managed high-volume transactions during peak periods while maintaining composure under pressure.
  • Mentored new hires, facilitating their onboarding process and fostering a positive team environment.
  • Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
  • Provided exceptional customer service, consistently receiving positive feedback from clients and supervisors alike.
  • Ensured compliance with federal regulations, adhering to strict guidelines for accurate reporting.
  • Implemented security measures to protect bank assets, reducing instances of fraud and theft.
  • Developed strong rapport with clients, maintaining long-term relationships and trust in the bank''s services.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Collaborated with colleagues to achieve branch objectives, promoting teamwork and shared success.
  • Led team of tellers to exceed sales goals through cross-selling products and services.
  • Supported the implementation of new banking technology within the branch, enhancing user experience for both staff members and customers alike.
  • Increased customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced client relationships with personalized service and tailored banking solutions.

Assistant Operation Supervisor

National Bank of Alaska
1994 - 2006
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Enhanced communication between departments by implementing regular team meetings and updates.
  • Implemented cost-saving measures through careful resource allocation and budget management.
  • Improved customer satisfaction by ensuring timely order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance by staying current on industry guidelines and updating policies accordingly.
  • Conducted team meetings and forums to share information.
  • Collaborated with management to establish goals and objectives for the department, tracking progress towards their achievement.
  • Devised solutions for process bottlenecks through root cause analysis.
  • Fostered a positive work environment that encouraged teamwork, collaboration, and continuous learning among staff members.
  • Contributed to company growth by actively participating in strategic planning sessions.
  • Maximized productivity by creating and maintaining a well-organized work environment.
  • Synced company policy with legal requirements by regularly reviewing internal documentation for accuracy.
  • Developed talent to full potential through training, consistent feedback and coaching.
  • Championed best practices in operations management, contributing significantly to the overall success of the organization.
  • Maintained safety standards in the workplace, resulting in fewer accidents and injuries.
  • Increased employee retention with targeted training programs and performance evaluations.
  • Monitored and promoted safe work environment through process adherence.
  • Developed strong relationships with vendors to ensure optimal pricing and timely delivery of supplies.
  • Drove results through communication, collaboration and accountability.
  • Coordinated staff scheduling, maximizing efficiency while minimizing overtime expenses.
  • Supervised ongoing daily production phases.
  • Managed staff hiring, training and supervision.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Troubleshot equipment to reduce service calls and downtime.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.

Education

General Information And Business

Southwood High School
Shreveport, LA
05.1983

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Verbal and written communication skills
  • Supportive companionship
  • Special needs care
  • Medication administration

Timeline

Caregiver

Endeavor LLC

Caregiving Manager

Positive Movement LLC
2018 - 2022

Lead Bank Teller

National Bank of Arizona
2006 - 2008

Assistant Operation Supervisor

National Bank of Alaska
1994 - 2006

General Information And Business

Southwood High School

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Tammy Hill