Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Tammy Hilton

Summary

A result-oriented Licensing Analyst with 25+ years of experience in Production Planning and Control, Quality Assurance, Operations & Human Resource. Excel in solving challenging problems. Effective communicator talented in leading teams for high-performance outcomes.

Results-focused professional with deep understanding of business analytics and data-driven decision-making. Proven ability to generate valuable insights and streamline processes. Known for effective team collaboration and adapting to dynamic environments. Skilled in data interpretation and strategic planning.

Overview

31
31
years of professional experience

Work History

New Project Team Licensing Senior Analyst, Ethics and Compliance

Walmart, Inc.
08.2021 - Current
  • Work with Global Governance to update SOPs for New Project Team
  • Complete projects assigned to Research Legal Requirements and Obtain Licenses for New Store, Remodels, Pharmacy Remodels, Acquisitions, Walmart Health (all states) and Relocation Projects
  • Manages Outside Counsel for CA, AZ, NM, HI, and AZ Alcohol Licenses & New Facilities
  • Partner with Project Construction Manager, PMO and Architect for New Store, Remodels, Pharmacy Remodels, Acquisitions and Relocation Projects
  • Manages License Surrenders for closed stores or where the license is not required to be obtained.
  • Completes work assignments by using policies, data, and resource tools while collaborating government agencies, managers, co-workers, and other stakeholders.
  • Identifies priorities, deadlines, and expectations; communicating progress while determining and recommending ways to streamline work queues and processes.
  • Cultivates professional growth through regular 1 on 1's with my manager to help me create and reach development goals.
  • Training of Team on SOPs for Research, New Facilities, Fuel Stations, Remodels and Pharmacy Remodels and Industrial Projects
  • Lead War Rooms on Large Operational Projects/Initiatives example (Walmart Real Estate Fixture Warehouses)
  • Reporting to Leadership on New Facility Project timelines, Risk and conditions of licensing Agency

Licensing Analyst, Ethics and Compliance

Walmart, Inc.
08.2019 - 08.2021
  • Integral part of a team that performs research, renews, and receives over 100,000 licenses annually.
  • Manages Outside Council while they execute the renewals for high-risk GA Alcohol licenses.
  • Partner with Liaison between store managers and ATF (Alcohol, Tobacco & Firearms) to develop a system for reporting and tracking stores responsible persons/ new store managers FFL's Federal Firearms License Licenses.
  • Improved processes for tracking RP changes for Alcohol and Firearms renewals.
  • Pulls and distributes weekly compliance and regulatory tickets to L&P team.
  • Influence's agencies to make renewal processes simpler, more efficient cost effective.
  • Provides guidance to store leadership to ensure renewal applications are completed and delivered to the agencies in a timely manner.

Food Safety & Health Senior Coordinator

Walmart, Inc.
09.2015 - 08.2019
  • Re-evaluated Sam's Club frozen yogurt program in which I was able to detail out the process and provide insight into any changes needed based on industry standards which was rolled out to Sam's Club at the YBM. Regulatory compliance was increased from 74% to 95% overall.
  • Support Food Safety & Health Operations Team by ensuring all Compliance Regulatory Contacts are entered accurately into Reach
  • Support Food Safety report requirements by developing reports and tools using data analysis and collaborating with Regulatory Agencies to gather needed information to build reports and scorecards
  • Project work for team as needed to build reports, assist our customers and promote Food Safety for increased customer satisfaction.

Supplier Food Safety & Health Analyst

Walmart, Inc.
02.2015 - 09.2015
  • Established a reporting system on customer food safety complaints to allow more visibility the resolution or non-resolution of escalations sent to suppliers
  • Support Food Safety report requirements by developing reports and tools using data analysis and collaborating with third party audit companies or suppliers to gather needed information to build reports and scorecards
  • Communicate trends and data regarding food safety issues by evaluating data from food safety audits and providing summaries to assigned category manager to address issues
  • Support Food Safety controls and guidelines to reduce food safety risks related toMicrobiology and chemical testing by updating new guidelines and communicating with suppliers to enhance compliance

Store Payables

Walmart, Inc.
11.2014 - 02.2015
  • Coordinate with internal customers to ensure on hand inventory levels are correct to maximize financial and staff training to increase efficiency
  • Establish, implement, and research MTR objectives and procedures, conferring with internal customers on procedures and best practices to resolve outstanding MTR issues to improve customers' financial accuracy and performance
  • Review financial reports to determine and correct eleven categories of markup and markdown exceptions for a queue of 10 to 35 internal customers.
  • Managed 4 processes within Workflow Solutions to clear backlog
  • Researched Invoices, W 9 and SharePoint to reconcile One time Vendor Payments.

General Manager

Wendy's Fourjay
02.2013 - 11.2014
  • Provide annual performance reviews for 25 direct reports by appraising performance and setting goals for future advancement.
  • Implement training plans to increase store operations
  • Monitored safety procedures to ensure compliance with policies and regulations
  • Managed restaurant in all aspects of cost controls, policies, procedures, and staffing
  • Analyzed profit and loss statement for store to determine areas for improvement
  • Financial planning for store to determine sales goals and budget
  • Provided coaching and mentoring to team to enhance performance.

Business Administrator

Peace Lutheran Church/ PeaceKids Learning Center
02.2011 - 01.2013
  • Maintained calendar and coordinated reservation for two campuses of buildings
  • Accounting Comptroller and purchasing
  • Forecasted annual budgets and expenditures.
  • Processed and issued employee payroll and statements of earnings and deductions.
  • Computed taxes owed and prepared tax returns, ensuring compliance with payment, reporting or other tax requirements.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting error problems.

District Manager

Wendy's Fourjay
06.1994 - 02.2011
  • Planned and implemented all aspects of new initiatives
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing cost reductionand improvement.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Organize and direct employee training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
  • Analyze details of profit and loss statements to assess their growth potential and to set goals
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Training plans for managers to improve techniques and skills for training employees.

Education

GED -

Lee County
Fort Myers, FL

Skills

  • Collaborative engagement with cross functional teams
  • Coordinating efforts with external agencies and vendors
  • Experienced with various software platforms
  • Customer account oversight
  • Client relationship management
  • Data-driven decision making
  • Operational performance tracking
  • Documentation and reporting skills
  • Clear stakeholder interactions
  • Experience with Tableau software
  • Strong skills in MS Excel data analysis, modeling and automation
  • Data analysis

Certifications

  • Leadership Foundation Courses
  • Birkman
  • 7 Habits
  • Fierce Conversations
  • Situational Self Leadership
  • Capstone
  • Business Project Management Basics
  • Dale Carnegie Leadership Training for Managers
  • SERV Safe
  • Ken Blanchard Situational Leadership
  • Media Training: Confidence on Camera
  • Behavioral Based Interviewing
  • Arkansas Labor Board Rules and Regulations
  • Arkansas Health Department Serving Safe Food
  • Preventing Harassment and Discrimination
  • Agile Mindset
  • PMP Class and Test to be completed end of Quarter 3

Timeline

New Project Team Licensing Senior Analyst, Ethics and Compliance

Walmart, Inc.
08.2021 - Current

Licensing Analyst, Ethics and Compliance

Walmart, Inc.
08.2019 - 08.2021

Food Safety & Health Senior Coordinator

Walmart, Inc.
09.2015 - 08.2019

Supplier Food Safety & Health Analyst

Walmart, Inc.
02.2015 - 09.2015

Store Payables

Walmart, Inc.
11.2014 - 02.2015

General Manager

Wendy's Fourjay
02.2013 - 11.2014

Business Administrator

Peace Lutheran Church/ PeaceKids Learning Center
02.2011 - 01.2013

District Manager

Wendy's Fourjay
06.1994 - 02.2011

GED -

Lee County