Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Hoefer

Sterling Heights,MI

Summary

Dynamic Shift Supervisor and seasoned educator with a proven track record at Rite Aid and Crescentwood Elementary School. Excelled in staff development, employee training, and fostering supportive learning environments. Achieved significant improvements in customer satisfaction and student academic growth through effective complaint resolution and innovative teaching strategies. Skilled in cash handling and classroom management, demonstrating a commitment to excellence and positive outcomes.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Rite Aid
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Teacher

Crescentwood Elementary School
08.2018 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Long Term Sub

Macomb Montessori Academy
11.2015 - 09.2017
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with colleagues to develop interdisciplinary units that connected multiple subject areas, fostering a deeper understanding for students.
  • Established a positive classroom environment by setting clear expectations and consistently enforcing rules, promoting respect among students.
  • Mentored struggling students through one-on-one instruction and personalized learning plans, resulting in improved academic performance.

Education

Masters - Elementary Education

Grand Canyon University
Phoenix, AZ

B.S. - Speech Language Pathology

Wayne State University
Detroit, MI
05.2010

B.A. - Psychology

Wayne State University
Detroit, MI
05.2010

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Staff Scheduling
  • Goal Setting and Tracking
  • Complaint resolution

Timeline

Shift Supervisor

Rite Aid
09.2022 - Current

Teacher

Crescentwood Elementary School
08.2018 - Current

Long Term Sub

Macomb Montessori Academy
11.2015 - 09.2017

Masters - Elementary Education

Grand Canyon University

B.S. - Speech Language Pathology

Wayne State University

B.A. - Psychology

Wayne State University

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Tammy Hoefer