TAMMY HULDERMAN
Summary
Professional with strong background in the Trades and employee time management, adept at overseeing operations and ensuring property excellence. Skilled in vendor coordination, budgeting, and maintenance oversight. Reliable and focused on the high standards that our residents, whether seasonal or full-timers, always demand.
Overview
7
7
years of professional experience
Work History
Executive Administrative Assistant
HRI Mechanical
08.2023 - 12.2024
- Maintained confidentiality when handling sensitive information, protecting company interests.
- Handled administrative tasks such as expense reporting, incoming calls and emails, billing.
- Liaised between Home Owners or Estate Managers, and Technicians.
- Scheduled Technicians such as Plumbers, Gas and HVAC Techs for their daily service calls or job assignments, in the case of Construction.
- Updated and maintained confidential databases and records.
Construction & Remodel Admin
Pro-Tec Plumbing & Air
09.2019 - 08.2022
- Helped a large volume of General Contractors, Estate Managers, and Luxury Home Owners every day with positive attitude and focus on customer satisfaction.
- Responded rapidly to Client requests, offering support and tailored recommendations to address labor and material needs.
- Collaborated with cross-functional teams to resolve complex high-level client issues and scheduling demands for trusted and efficient Tradesmen.
- 24 / 7 Phone responsibilities on weekends and after hours, screening of calls and dispatching on call Technicians.
Client Services Representative
Professional Contractors Group Inc
01.2018 - 06.2019
- Key Holder at high-end General Contracting Group
- Monitored assets and employees by GPS
- Answered incoming calls and emails with much direct contact with discrete homeowners and luxury neighborhood managers
- Scheduling of Subcontractors and Company Employees
- Coordination of Contractors' schedules with Home Owners, Designers and Engineers.
Education
Bachelor of Science - Medical Technology
Waynesburg University
Waynesburg, PA06-1992
Skills
- Expense reporting
- Work flow management
- Calendar management
- Documentation and reporting
- Quality control
- Information confidentiality
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary
Interests
Brazilian jiu-jitsu
As a Naples Home Owner I am always interested in local family activities
Timeline
Executive Administrative Assistant
HRI Mechanical
08.2023 - 12.2024
Construction & Remodel Admin
Pro-Tec Plumbing & Air
09.2019 - 08.2022
Client Services Representative
Professional Contractors Group Inc
01.2018 - 06.2019
Bachelor of Science - Medical Technology
Waynesburg University
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