Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tammy Huls

Independence,MO

Summary

Branch Manager at Professional Transportation Inc. with proven expertise in operations management and team leadership. Achievements include significant improvements in route optimization and safety compliance. Focused on training and safety that effectively resolve customer concerns, driving satisfaction and loyalty. Demonstrated history of exceeding business objectives and customer expectations.

Overview

12
12
years of professional experience

Work History

Branch Manager

Professional Transportation Inc.
Evansville, IN
06.2019 - Current
  • Oversaw daily operations of transportation branch to enhance workflow efficiency.
  • Supervised staff to maintain high service standards and boost team morale.
  • Coordinated driver and vehicle scheduling for optimal route management.
  • Implemented safety protocols to ensure compliance with transportation regulations.
  • Facilitated communication between drivers, clients, and corporate office for seamless service delivery.
  • Managed staff scheduling, hiring, and training processes to optimize workforce capabilities.
  • Provided guidance on problem resolution and customer service issues to support team members.
  • Resolved escalated customer complaints promptly to uphold customer satisfaction.

Supervisor

CVS Pharmacy
Blue Springs, Missouri
05.2013 - 06.2019
  • Managed inventory levels and ensured accurate stock replenishment.
  • Trained new employees on company policies and procedures.
  • Ensured compliance with safety regulations and pharmacy standards.
  • Resolved customer inquiries and provided exceptional service support.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.

Education

Some College (No Degree) - Gender Studies

Paycom University

Skills

  • Operations management
  • Staff supervision
  • Safety compliance
  • Route optimization
  • Customer relationship management
  • Scheduling coordination
  • Training and development
  • Employee monitoring

References

References available upon request.

Timeline

Branch Manager

Professional Transportation Inc.
06.2019 - Current

Supervisor

CVS Pharmacy
05.2013 - 06.2019

Some College (No Degree) - Gender Studies

Paycom University