Tammy Hunter
Rogers,AR
Summary
Creative Writing and English student graduating May 2026, with years of experience in business ownership, operations, and team leadership. Seeking an internship with Penguin Random House to transition professional expertise into a career in editorial or publishing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Co-Owner
Hunter Drafting Services, LLC.
Rogers, AR
02.2022 - Current
- Develop and execute short- and long-term strategic plans to guide business growth and operational direction.
- Oversee budgeting and financial decision-making to ensure sustained profitability.
- Manage client relationships from initial contact through project completion, ensuring satisfaction and proactively addressing concerns.
- Collaborate closely with clients to translate their vision into detailed designs, balancing creative problem-solving with technical precision.
- Coordinate with builders and designers throughout the project lifecycle, managing feedback and revisions to deliver finished products on deadline.
Sr. CER - ICS / Highway
J.B. Hunt
04.2019 - 01.2022
- Resolved complex inquiries from managers and employees in ICS / Highway, providing timely and accurate support.
- Anticipated potential issues by analyzing trends and preparing solutions in advance.
- Managed customer relationships to drive business growth.
- Ensured timely service and communication.
- Assisted co-workers in organizing tasks to enhance customer experience.
- Supported team by completing additional tasks during busy periods to maintain workflow.
Manager I - Target Account
J.B. Hunt
02.2014 - 04.2019
- Trained and mentored employees, focusing heavily on new hires.
- Coordinated team training classes with relevant material to enhance group knowledge.
- Assumed responsibilities for team members' roles during absences.
- Maintained up-to-date knowledge to effectively address team member inquiries.
- Updated SOPs regularly to provide the team with the most current information.
- Delivered exceptional customer service for one of J.B. Hunt's top account, Target.
Education
Creative Writing and English - Fiction
Southern New Hampshire University
Manchester, NH05-2026
Skills
- Writing & Editing: Creative writing (fiction), proofreading, content development, SOP documentation
- Communication: Public speaking (Toastmaster VP), stakeholder communication, training facilitation, active listening
- Project Management: Cross-functional coordination, deadline management, process improvement, adaptive project planning, budget management
Certification
Foundational Leadership Certificate (3.6 CEUs) - University of Arkansas (2016)
Affiliations
Vice President of Education, Toastmaster International (2016)
Timeline
Co-Owner
Hunter Drafting Services, LLC.
02.2022 - Current
Sr. CER - ICS / Highway
J.B. Hunt
04.2019 - 01.2022
Manager I - Target Account
J.B. Hunt
02.2014 - 04.2019
Creative Writing and English - Fiction
Southern New Hampshire University