Tammy Imada
Huntington Beach,CA
Summary
Enterprising Marketing Manager/Executive Assistant with twenty-eight years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Overview
28
28
years of professional experience
Work History
Marketing Manager and Executive Assistant
The Waterfront Beach Resort, A Hilton Hotel
Huntington Beach, CA
10.2018 - Current
- Work directly with Director of Sales & Marketing and General Manager as Executive Assistant
- Handled marketing of seven on-property outlets including all menus, brochures, etc.
- Create all in-house marketing materials & worked with vendors on all brochure creation
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Took charge of all photo shoots on property and all filming.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Maintained complete database of files, contacts and project materials.
- And much more
Marketing Administrator & Executive Assistant
The Waterfront Beach Resort, A Hilton Hotel
Huntington Beach, CA
10.2013 - 10.2018
- Worked directly with Director of Marketing in all aspects and Assisted General Manager as Executive Assistant.
- Created all in-house marketing materials and assisted in brochure creation
- Adjusted ads to better align with desired consumer audiences and improve conversion rates.
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Created printed marketing materials designed to drive campaigns.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Took charge of all on property photo shoots and filming.
Sales Assistant
The Waterfront Beach Resort, A Hilton Hotel
Huntington Beach
08.1994 - 10.2013
- Worked for Director of Sales & Marketing and three additional Sales Managers
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Maintained records related to sales, returns and inventory availability.
- Managed office with support staff of six sales & catering assistants in Executive Offices.
- Managed Sales & Catering Booking Program - Delphi (was Delphi Administrator)
- Completed Sales & Catering monthly reports for owners and much more.
Education
Associate of Arts - Accounting And Business Management
Irvine College of Business
Irvine, CA05.1985
Skills
- Time Management
- Data Entry
- Content Creation
- Microsoft Office
- Administrative Oversight
- Correspondence and Memos
- Office Administration
- Call Routing
- Verbal and Written Communication
- Office Support
Timeline
Marketing Manager and Executive Assistant
The Waterfront Beach Resort, A Hilton Hotel
10.2018 - Current
Marketing Administrator & Executive Assistant
The Waterfront Beach Resort, A Hilton Hotel
10.2013 - 10.2018
Sales Assistant
The Waterfront Beach Resort, A Hilton Hotel
08.1994 - 10.2013
Associate of Arts - Accounting And Business Management
Irvine College of Business
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