Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Izraelski

West Deptford,NJ

Summary

Dynamic Team Lead with proven success at Walmart, enhancing customer satisfaction through strategic planning and effective coaching. Skilled in conflict resolution and employee training, I foster teamwork and drive performance improvements. Recognized for implementing loss prevention strategies, significantly reducing theft while maintaining a positive work environment.

Overview

13
13
years of professional experience

Work History

Team Lead/Front End Operations Supervisor

Walmart
09.2012 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Implemented loss prevention strategies, effectively decreasing instances of theft and fraud in the store.
  • Delegated tasks effectively, prioritizing urgent needs and delegating responsibilities based on individual team members'' strengths and skill sets.
  • Maintained a clean and organized front end area, ensuring a pleasant shopping experience for customers.
  • Managed cash handling procedures such as reconciliation of tills, preparing bank deposits, and overseeing cashiers'' accuracy in transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Mentored new sales associates to contribute to store's positive culture.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Office Assistant/Order Entry

Maggio Printing
01.2013 - 03.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Edited and proofread documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited documents to keep company materials free of grammar errors.

Education

High School Diploma -

Triton High School
Runnemede, NJ
06-1998

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Schedule management
  • Diversity and inclusion
  • Employee training
  • Task delegation
  • Strategic planning
  • Loss prevention
  • Employee engagement
  • Work assignment delegation
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Team motivation
  • Staff training
  • People management
  • Mentoring
  • Complex Problem-solving
  • Cash handling
  • Coaching
  • Overseeing daily activities
  • Leadership
  • Multitasking
  • Excellent communication
  • Organizational skills

Timeline

Office Assistant/Order Entry

Maggio Printing
01.2013 - 03.2018

Team Lead/Front End Operations Supervisor

Walmart
09.2012 - Current

High School Diploma -

Triton High School

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Tammy Izraelski