Summary
Work History
Education
Skills
Timeline
Generic

Tammy Jackson

Belfield,ND

Summary

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Work History

Director of Sales

IHG Hotels & Resorts
01.2023 - Current
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
  • Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Head Housekeeping Supervisor

IHG Hotels & Resorts
06.2022 - 01.2023
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Completed schedules, shift reports and other business documentation.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Maintained required records of work hours, budgets and payrolls.

Assistant General Manager

Hilton Hampton Inn
01.2021 - 06.2022
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Oversaw computer database and physical filing systems.
  • Gained territory by negotiating beneficial contracts and conducting numerous cold calls.
  • Performed pricing and estimates based on customer needs and requirements.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.

Scheduling Coordinator

St. Joseph's Hospital And Medical Center
05.2020 - 06.2021
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Worked with manager and supervisor to plan and coordinate production schedules.Drs
  • Set up Dr's appointments with customers.Dr
  • Set up Medical appointments with customers.
  • Worked with manager and supervisor to plan and coordinate production schedules.

Education

Bachelor of Science - Business Administration And Management

MIT
Statesville, NC
05.2006

Skills

  • Regional Sales and Support
  • Social Media Marketing
  • Corporate Recruiting
  • Profit and Loss Accountability
  • Quote and Proposal Management
  • Rate Structuring
  • RFP Responses
  • Sales Strategy Development
  • Retail Knowledge
  • Strategic Selling
  • Business Objective Analysis
  • Consultative Selling Techniques
  • Operating Procedures and Policies
  • Sales Program Coordination
  • Price Schedules

Timeline

Director of Sales

IHG Hotels & Resorts
01.2023 - Current

Head Housekeeping Supervisor

IHG Hotels & Resorts
06.2022 - 01.2023

Assistant General Manager

Hilton Hampton Inn
01.2021 - 06.2022

Scheduling Coordinator

St. Joseph's Hospital And Medical Center
05.2020 - 06.2021

Bachelor of Science - Business Administration And Management

MIT
Tammy Jackson