Summary
Overview
Work History
Education
Skills
Timeline
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Tammy-Jean Wright

Alpine,AL

Summary

A dedicated and results-oriented professional with over 19 years of experience in bookkeeping. Proven experience in QuickBooks, with a strong track record of customer satisfaction and accurate financial record keeping. Demonstrated practical problem-solving skills and the ability to adapt to changing environments. Excellent communication and teamwork abilities, committed to driving success through collaboration and strategies. Seeking to leverage skills in a challenging new environment.

Overview

25
25
years of professional experience

Work History

Bookkeeper

Universal Control Systems and Equipment Company
02.2001 - 08.2020
  • Managed payroll processing for employees, including accurate calculation of wages, deductions, and taxes withheld
  • Ensured compliance with local tax regulations by accurately calculating sales tax liabilities and submitting timely payments
  • Developed and maintained strong relationships with vendors to negotiate favorable payment terms and resolve billing discrepancies
  • Collaborated with external auditors during year-end audits to provide necessary documentation and support
  • Performed monthly bank reconciliations to verify the accuracy of financial data
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable processes, ensuring accurate and timely recording of financial transactions and vendor relationships.
  • Maintained record-keeping and accurate documentation.
  • Processed and prepared invoices efficiently, ensuring timely payments.
  • Multi-company bookkeeping using QuickBooks.
  • Demonstrated exceptional customer service skills by addressing inquiries and resolving issues promptly.
  • Answering phone, filling, faxing, copying.

Shift Manager

Pizza Hut
06.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.

Education

No Degree - Business Management

Gadsden State Community College
Gadsden, AL
05-2027

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Energetic and enthusiastic
  • Training and mentoring
  • Team development
  • Delegating work
  • Quality assurance
  • Inventory control

Bookkeeping

Accounts receivable

Quickbooks

Invoice processing

Bank statement reconciliation

Accounts payable

Payroll processing

Account reconciliation

Bookkeeping software

General ledger entries

Payroll administration

Exceptional organization

Customer relations

Audit preparation

Time tracking

Tax preparation

Vendor management

Confidential document control

Payroll liability and deductions

Attention to detail

Time management

Timeline

Shift Manager

Pizza Hut
06.2024 - Current

Bookkeeper

Universal Control Systems and Equipment Company
02.2001 - 08.2020

No Degree - Business Management

Gadsden State Community College
Tammy-Jean Wright