Tammy Jenkins
Waco,TX
Summary
Detail-oriented , versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers . Professional supervisor, bringing more than 15 years in commercial, residential, and student settings. Hardworking, self-motivated and dependable. CFC-certified bringing a number of years in HVAC maintenance and repair. Diagnoses problems and completes repairs quickly and efficiently to satisfy each customer, adept at explaining system issues to clients in a clear and understandable way. Contributes excellent customer service and technical skills to every project. Accomplished HVAC Technician with strong knowledge of years experience in equipment start-up and troubleshooting. Collaborates well with co-workers,committed to evolving with the constant technological advances in heating, ventilation and air conditioning systems. Pursues continuing education opportunities and outside research to stay current with the industry. Very hard worker, always trying to learn more, and willing to share knowledge with others. Performs all aspects of a "Make Ready" in student and family communities. Very personable, will stay and work until the job is done. I love teaching my team new skills and seeing them grow. Licensed refrigeration Cpo certified Entrata Word Excel
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Greystar Property Management
Waco, TX
07.2021 - Current
- Maintained clear and safe workspace areas to meet OSHA standards.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Monitored inventory and ordered needed supplies to meet demand for repairs.
- Designed, fabricated and installed upgrades to improve existing equipment.
- Inspected machines and equipment for conformance with operational standards.
- Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Minimized severity or frequency of accidents of contractors and maintenance personnel using risk identification process.
- Prepared and monitored budget to keep maintenance department financially sound.
- Implemented improved training procedures to better develop new personnel.
- Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Identified opportunities for process improvement through data analysis of repair trends.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Ordered replacement parts as required to keep machines running efficiently.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Maintained accurate records of all maintenance activities performed.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
- Implemented new technologies that improved overall operational efficiencies within the department.
- Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
- Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
- Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
- Established a system for tracking labor costs associated with each job completed by the team.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Inspected completed work to assess quality and identify skill gaps.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Developed preventative maintenance plans to maximize equipment longevity.
- Collaborated with other departments in support of facility operations.
- Monitored inventory levels and ordered parts as needed.
- Conducted safety meetings and enforced workplace safety protocols.
- Monitored employee work levels and optimized performance with strategic approaches.
- Prepared and planned worksites to help jobs run smoothly.
- Provided technical guidance for complex repair situations when required.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Investigated equipment malfunctions to identify root causes and solutions.
- Trained and monitored employees to teach daily tasks and improve performance.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Addressed customer inquiries, complaints, or concerns promptly and professionally.
- Created work crew schedules and delegated assignments.
- Delegated work to staff, setting priorities and goals.
- Trained new employees on company procedures and equipment usage.
- Reviewed work orders and assigned tasks to team members.
- Streamlined workflows by implementing efficient scheduling practices.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated with clients to discuss project needs and expectations.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Managed team of mechanics to ensure timely completion of projects.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Supervised installation, maintenance, and repair of mechanical systems.
- Maintained a clean and organized work environment promoting efficiency.
- Established and enforced clear safety policies to protect workers from injury.
- Maintained accurate records of completed jobs and client communications.
- Established deadlines for job completion based on company priorities.
- Coached staff on strategies to enhance performance and improve customer relations.
- Troubleshot problems with various mechanical tools, vehicles, or machinery.
- Evaluated employee performance, providing feedback for development opportunities.
- Reported project progress, site problems and labor status to supervisors.
- Ensured adherence to quality standards for all repairs and installations.
- Completed regular inspections ensuring compliance with regulations or standards.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Communicated with distributors to acquire necessary equipment for projects.
Maintenance Team Lead
Cardinal Group (Ursa)
Waco, Tx
11.2020 - Current
- Inspected, operated, and tested machinery or equipment to diagnose machine malfunctions
- Performed general upkeep, including repairing structural problems, painting surfaces, and polishing floors
- Improved equipment function by troubleshooting issues and correcting problems
- Oversaw other maintenance team members
- Kept buildings clean and well-maintained for everyday use
- Completed regular basic maintenance, including lubricating components and replacing worn parts
- Met work needs consistently by keeping a good stock of parts on hand
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Contributed ideas for improving work processes
- Completed accurate work tasks by carefully reviewing every order
- Served customers by going above and beyond to offer exceptional support for all needs
- Maintained full compliance with legal, health, and safety regulations.
Service Manager
Preferred Campus Management
Waco, Tx
07.2016 - Current
- Worked with Haven Campus Communities and their vendor FaverGray to get this 840 bed property ready for move in
- Inspected units when FaverGray turned over keys to units, made reports as to what needed to be done in units
- Reported to Corp
- Office on what needed to be done and what was getting done incorrectly
- Hired full maintenance staff
- Stocked maintenance shop with supplies and tools needed for new build
- Taught maintenance staff policy and procedure according to company regulation
- Ordered supplies for maintenance team to make sure we have what we needed to do the job
- Worked with vendors and got quotes for CapEx projects and made sure the job is done in a timely manner
- Set up training classes for maintenance training
- Set up safety training for my guys (we have safety session once a month)
- Made sure work orders are completed in a timely manner
- Made sure grounds are always 5 star
- Got quotes from vendors for pest control, landscape, all supplies and repairs that are not done in house
- Set up the HandyTrac System for keys
- Made manuals for Operations, safety handbook, pool, freon use, freon reclaim, keys system, all logs for maintenance.
Maintenance Supervisor
Clear Property Management
Waco, Tx
03.2016 - 07.2016
- Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems
- Inspected and tested refrigeration systems, safety devices and controls
- Installation of A/C units.
Maintenance Supervisor
Premier Property Management
Waco, TX
09.2015 - 03.2016
- All areas of community management, ordered supplies, made schedules, dealt with contractors, pool maintenance, water meter reading, all areas of make ready
- Monitored building environmental conditions, including adjusting thermostats, terminal units and mixing boxes
- Repaired and replaced motors, bearings and belts
- Closed out all work orders after verifying completion and reporting any discrepancies
- Consulted with project management during group installations
- Filled out detailed work orders for each job completed
- Supplied technical support to customers
- Worked overtime, holidays and weekends to accommodate company needs
- Renovated plumbing and HVAC systems
- Kept accurate records of time and materials used for each job
- Replaced bearings, pump seals and packing
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Maintenance Supervisor
Brothers Management Company
Waco, TX
07.2011 - 09.2015
- Service HVAC units, installed HVAC units, plumbing repairs, make ready, placed orders for maintenance supplies at the best price I could find, serviced property golf carts, worked with GM to make sure all make ready are done in a timely manner
- Worked with vendors to direct them of jobs to be done, and on pricing getting the lowest price
- Worked with team members to make sure they had knowledge to complete the job
- Maintained grounds, pool, pool chemical levels, shop.
Education
Cpo -
National Swimming Pool Foundation, Waco, Texas
06.2016
Licensed and certified -
Esco Institute
07-2013
High school diploma -
University High School, Waco, TX
01.1989
Skills
- November 2020 - Current
- Maintenance Team Lead
- Cardinal Group (Ursa)
- Waco, Tx
- Inspected, operated, and tested machinery or equipment to diagnose machine malfunctions
- Performed general upkeep, including repairing structural problems, painting surfaces, and polishing floors
- Improved equipment function by troubleshooting issues and correcting problems
- Overseen other maintenance team members
- Kept buildings clean and well-maintained for everyday use
- Completed regular basic maintenance, including lubricating components and replacing worn parts
- Met work needs consistently by keeping a good stock of parts on hand
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Contributed ideas for improving work processes
- Completed accurate work tasks by carefully reviewing every order
- Served customers by going above and beyond to offer exceptional support for all needs
- Maintained full compliance with legal, health, and safety regulations
- Facilities Maintenance
- Job Planning
- Materials Requisition
- Inventory Replenishment
- Electrical Troubleshooting
- Supply Coordination
- Employee performance evaluation
- Resource Allocation
- Electrical Systems
- Preventive Maintenance
- Troubleshooting
- Plumbing Repairs
- Vendor Relationship Management
- Emergency Response
- Lockout and tagout procedures
- Team Supervision
- Pool Maintenance
- Painting techniques
- Equipment Troubleshooting
- Work order processing
- Vehicle Maintenance
- Staff Management
- HVAC Systems
- Pest Control
- Work Order Management
- Maintaining components
Accomplishments
Received Service Manager of the Year in 2017, being the first women to accomplish this in our companies history. EPA Refrigerant Recovery Certification Dependable HVAC change-out procedures expert EPA requirements knowledge Commercial refrigeration knowledge Heating principles knowledge Variable speed drives Troubleshooting expertise Universal EPA Certification Organized Customer-focused Clean driving record Focused on safety Diagnostic techniques HVAC and refrigeration systems MSDS knowledge Electrical and pneumatic controls Blueprint interpretation EPA requirements knowledge Soldering Recovering and recycling RS sheets and floor plans.
Received Service Supervisor of year from Heart of Texas Apartment Association in 2023.
Was dominated at Greystar for Service Supervisor of the year.
Was apart of the Rising Star Program with Greystar.
I am a 2024 board member of HTAA, for education.
Affiliations
Love spending time with family,fishing,golfing pretty much anything out doors.
Certification
- Certified EPA (HVAC)
- Certified CPO
References
References available upon request.
Timeline
Maintenance Supervisor
Greystar Property Management
07.2021 - Current
Maintenance Team Lead
Cardinal Group (Ursa)
11.2020 - Current
Service Manager
Preferred Campus Management
07.2016 - Current
Maintenance Supervisor
Clear Property Management
03.2016 - 07.2016
Maintenance Supervisor
Premier Property Management
09.2015 - 03.2016
Maintenance Supervisor
Brothers Management Company
07.2011 - 09.2015
Cpo -
National Swimming Pool Foundation, Waco, Texas
Licensed and certified -
Esco Institute
High school diploma -
University High School, Waco, TX
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