Microsoft Word
Tammy Johnson
Patient Registration
Ellenwood,GA
Summary
Highly organized Patient Registrar with 15 years experience knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.
Overview
1
1
Certification
5
5
years of post-secondary education
13
13
years of professional experience
Work History
Front Office Receptionist
A.G.Rhodes Health & Rehab
Atlanta, Ga.
09.2018 - Current
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Operated multi-line telephone system to independently handle over 100 calls each day.
- Corresponded with several departments through email, telephone or postal mail.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Collected, sorted, distributed and sent mail and packages.
- Prepared packages for shipment, pickup and courier services .
- Kept records in Point Click Care to maintain Residents data by entering and updating information.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Assistant
Kid Care Pediatrics
Atlanta, Ga.
04.2008 - 09.2018
- Escorted patients to examination room.
- Verified and confirmed patient identity.
- Conducted preliminary evaluations, including measuring weight, temperature, spirometry, blood pressure, and documented results with accuracy.
- Administer required vaccines to age appropriate children.
- Recorded all administered vaccines into the GRITS system.
- Responsible for accuracy of on hand vaccines and reordering of vaccines.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
- Maintained detailed records of test results by entering data and patient information into computer.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Monitored equipment for test accuracy using quality controls.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Documented vital signs and health history for 10 patients every [15-30 minutes].
- Assisted physicians in follow-through of care.
- Attended required training, education and meetings.
- Tested and recorded blood glucose levels.
- Obtained all prescribed laboratory testing.
- Prepared blood, urine, stool for lab specimens for diagnostic evaluation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Participated in Continuous Quality Improvement (CQI) activities.
- Operated cardiac imaging and monitoring equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared patients for electrocardiograms, suture removal and dressing changes.
Education
High School Diploma -
Booker T. Washington High School
Atlanta, GA 08.1977 - 06.1981
Medical Assisting
Bryman Medical Institute
Atlanta, GA 04.1994 - 01.1995
Skills
Word processing
Office administration
Telephone etiquette
Time management
File management
Organization skills
Verbal and written communication
Problem-solving skills
Scheduling
Software
Fox Meadow
Point Click Care
Windows
Epic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Medical Assistant
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Front Office Receptionist
A.G.Rhodes Health & Rehab
09.2018 - Current
Medical Assistant
Kid Care Pediatrics
04.2008 - 09.2018
Medical Assisting
Bryman Medical Institute
04.1994 - 01.1995
High School Diploma -
Booker T. Washington High School
08.1977 - 06.1981