Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Disclaimer
Timeline
Generic

Tammy Johnson

Bridgeport,AL

Summary

Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs. Dedicated to increasing job opportunities by cultivating strong relationships with employers and job seekers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level claims processor position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level claims processor position. Ready to help team achieve company goals. Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Claims Processor position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Eligibility Representative

Cigna
10.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Registered Medical Assistant

Dr. Mark C. Cooper
06.2015 - 09.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient spirometry.

Registered Medical Assistant

Dr. Shannon McCallie
11.2013 - 05.2015

Skilled at working independently and collaboratively in a team environment.

  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Patient Care Technician

Erlanger Baroness Hospital
05.2013 - 10.2013
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.

Registered Medical Assistant

Dr. Mark C. Cooper
08.2008 - 04.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed EKG's and PFT's
  • Ordered all supplies for the office
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.

Education

Certification in Medical Billing and Coding -

Penn Foster
09.2019

Associate in Medical Assistant -

North East Alabama Community College
Rainsville, AL
05.2008

Skills

  • Call Center
  • CSR
  • Customer Service
  • Customer Care
  • ICD Coding
  • CPT Coding
  • Anatomy Knowledge
  • Medical Terminology
  • ICD-10
  • Medical Coding
  • Medical Billing
  • Medical Records
  • ICD-9
  • Insurance Verification
  • Medical Office Experience
  • Program Knowledge
  • Resource Information
  • Proficiency in [Software]
  • Telephone Etiquette
  • Knowledgeable in [Software]
  • Documentation and Paperwork
  • Effective Communication Skills
  • Data Entry
  • Documentation and Reporting
  • Data Compilation
  • Government Relations
  • Eligibility Determination

Certification

  • Registered Medical Assistant (RMA), 05/01/09, Present
  • CPR, 01/01/20, 01/01/22
  • Driver's license
  • Medical Biller, 12/01/20, 12/01/21

Additional Information

Currently hold NHA Billing Certification and getting ready to take CCS Certification this winter.

Assessments

  • Electronic Medical Records: Best Practices, Highly Proficient, 06/01/20, https://share.indeedassessments.com/attempts/f545c8c95d66fee172cdcf413c5c9cd2eed53dc074545cb7
  • Following Directions, Highly Proficient, 06/01/20, https://share.indeedassessments.com/attempts/936dfe31c45baa354ce745297112be41eed53dc074545cb7
  • Medical Terminology, Highly Proficient, 06/01/20, https://share.indeedassessments.com/attempts/f9535916086b52ce02aaf01142ec817feed53dc074545cb7

Disclaimer

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Eligibility Representative

Cigna
10.2022 - Current

Registered Medical Assistant

Dr. Mark C. Cooper
06.2015 - 09.2022

Registered Medical Assistant

Dr. Shannon McCallie
11.2013 - 05.2015

Patient Care Technician

Erlanger Baroness Hospital
05.2013 - 10.2013

Registered Medical Assistant

Dr. Mark C. Cooper
08.2008 - 04.2013

Certification in Medical Billing and Coding -

Penn Foster

Associate in Medical Assistant -

North East Alabama Community College
Tammy Johnson