Tammy Johnson
Birmingham,United States
Summary
Advanced MSA with over 25 years of extensive expertise in patient care, management, adept at leveraging analytical skills to optimize trends and improve job performance. Demonstrates strong leadership and critical thinking abilities, fostering a positive work environment and enhancing team productivity. Skilled in data analysis and inventory management, committed to advancing operational efficiency and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Store Manager
Family Dollar Inc
Birmingham, Alabama
12.2022 - 06.2025
- Coordinated inventory management processes, reducing stock discrepancies and improving product availability for customers.
- Analyzed sales trends to optimize product placement, resulting in noticeable gains in weekly sales and improved store performance.
- Implemented a staff scheduling system that increased employee satisfaction and reduced turnover rates, fostering a positive work environment.
- Maintained accurate financial records and executed daily cash reconciliations, ensuring compliance with company policies and enhancing financial integrity.
- Streamlined inventory turnover processes, yielding substantial improvements in stock management and enhancing customer satisfaction.
- Conducted in-depth competitor analysis to inform pricing strategies, leading to marked gains in market share and increased foot traffic.
Assistant Store Manager
Family Dollar Inc
Birmingham, Alabama
10.2021 - 12.2022
- Assisted in daily store operations, achieving substantial improvements in inventory management and customer satisfaction.
- Trained and developed team members, fostering a supportive environment that enhanced staff performance and morale.
- Monitored sales trends, implementing strategies that led to noticeable gains in revenue and optimized product placement.
- Streamlined checkout processes, reducing wait times and improving overall customer experience through efficient resource allocation.
- Maintained accurate financial records and executed daily reconciliations, upholding compliance with corporate guidelines.
- Implemented inventory control measures, resulting in improved stock accuracy and a notable increase in customer satisfaction.
Certified Nursing Assistant
Pronurse Medical Staffing
Charlotte, North Carolina
01.2019 - 10.2021
- Provided compassionate patient care, ensuring comfort and safety, which led to improved patient satisfaction scores.
- Assisted nursing staff with daily activities, enhancing workflow efficiency and contributing to timely patient care.
- Worked closely with healthcare teams to implement care plans, supporting cohesive patient management and positive health outcomes.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and improving data integrity.
- Monitored and reported changes in patient conditions, facilitating timely interventions that led to noticeable health improvements.
- Fostered a nurturing environment for patients, enhancing their emotional well-being and contributing to a positive care experience.
Certified Nursing Assistant
Plantation Manor Nursing Facility
Birmingham, Alabama
06.2015 - 10.2021
- Provided compassionate care to residents, enhancing their quality of life and fostering a warm, nurturing environment.
- Assisted in daily living activities, improving residents' independence and satisfaction with personal care services.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and enhancing care continuity.
- Coordinated with nursing staff and families to develop personalized care plans, leading to better health outcomes for residents.
- Monitored vital signs and reported changes, enabling timely interventions that contributed to substantial improvements in patient health.
- Provided compassionate support to residents, fostering a nurturing atmosphere that enhanced overall well-being and comfort.
Office Manager
Statewide Tax Services
Birmingham, Alabama
01.2000 - 04.2014
- Streamlined office processes, enhancing team productivity and reducing response times for client inquiries.
- Fostered a positive work environment, promoting collaboration and boosting team morale through regular feedback sessions.
- Maintained accurate financial records and executed monthly reconciliations to ensure compliance with regulations.
- Analyzed client feedback to identify service gaps, implementing changes that led to noticeable improvements in customer satisfaction.
- Developed an efficient scheduling system, optimizing resource allocation and significantly improving operational workflow.
- Implemented a comprehensive records management system, enhancing data retrieval speed and ensuring compliance with industry regulations.
Disability Support Worker
Social Security Administration, SSA
Birmingham, Alabama
01.1999 - 09.2001
- Developed strategies to help individuals cope with their disability.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained records of services provided, client progress, and goals achieved.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
Education
Certified Nursing Assistant -
Estes Oak Knoll Nursing Program
Birmingham, Alabama01.1993
Associates - Communications
Hampton University
Hampton, Virginia08.1991
Skills
- Team Leadership
- Problem Solving
- Strategic Planning
- Time Management
- Critical Thinking
- Project Management
- Data Analysis
- Negotiation
- Adaptability
- Conflict Resolution
- Creative Thinking
- Analytical Skills
- Presentation Skills
- Networking
- Customer Service
- Inventory Control
- Sales Strategy
- Financial Management
- Staff Development
- Market Analysis
- Operational Efficiency
Achievements
Outstanding Leadership Award
Perfect Attendance Award
Timeline
Store Manager
Family Dollar Inc
12.2022 - 06.2025
Assistant Store Manager
Family Dollar Inc
10.2021 - 12.2022
Certified Nursing Assistant
Pronurse Medical Staffing
01.2019 - 10.2021
Certified Nursing Assistant
Plantation Manor Nursing Facility
06.2015 - 10.2021
Office Manager
Statewide Tax Services
01.2000 - 04.2014
Disability Support Worker
Social Security Administration, SSA
01.1999 - 09.2001
Certified Nursing Assistant -
Estes Oak Knoll Nursing Program
Associates - Communications
Hampton University
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