Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant / Bookkeeper
Alcohol and Drug Council of Tompkins County
07.2023 - 02.2024
Answered phones and directed them to the correct people, schedule outpatient clients with the correct times and clinicians, and answered many various questions about out inpatient facility
I was the first line of contact with everyone that came to the inpatient facility so I had to do my due diligences about them not bringing in anything, and signing the correct papers
This also goes for the new patients we were bringing in
Bookkeeper part- entered in bills into the correct class and category plus the percentage for each category
Paid the bills and matched them with the invoices
The kept track of statements making sure we have the entire bill and correctly
Keeping the bills organized to be able to find what you looking for and that we had them all
Then have them signed with the proper documentation and mail them out.
Various temp jobs
Express employment
07.2022 - 07.2023
Driver
Amazon
04.2023 - 05.2023
Delivered packaged to the customer
Data Entry
Demets
06.2022 - 07.2022
Entered around 5800 parts into a new system
Accounts payable
Ongweoweh
03.2022 - 04.2022
Daily task consist of getting invoicing and billing ready to get paid or be paid
Then file once this process is done.
Tax Prep
Sprague and Jackson- Tax Professionals
10.2021 - 01.2022
Filled and filed 1099's for a variety of businesses
Started client's taxes for the owners to finish them
Bookkeeper
L.A.P
03.2021 - 10.2021
Took care of a variety of different clients and each one was tailored to what QuickBooks, paying their customers, and end of month financials
Then any other financial piece they needed for their business
These financials would consist of paying bills, doing their sales tax, inputting information into Quickbooks.
Bookkeeper
American Capital
09.2020 - 03.2021
Dealt with their day to day financials that came in from their rentals
Did the full process of getting a tenant into an apartment making sure they are a good fit- then took care of their lease
Organized pest control, codes, and maintenance to get them into the apartments
Administrative Assistants
Ithaca Renting
Worked with Rental Manager program to put in new rentals
Dealt new tenants as they came in with their new rules and regulations
Staged apartments to be able to rent them
Called prospects referrals of old landlords and work
Helped out with the book keeping of entering bills into rental manager and filing folders for tenants or bills
Business Manager
Rainbow Lettering
03.2016 - 05.2020
Accountant – Creating invoices, checking credit cards, cross referencing product that was bought on the credit card with invoices sent to us
Paying the invoice from the customers bring in cash or credit cards
Checking the online credit cards that were paid on the invoice
Paying the bills each and making sure we are paying the right amount and make sure we received that product
I pay Estimated Sales Tax every month
This is all done through QuickBooks
Human Resources – Create ads to find perspective employees either through a temp agency or through an online service
Set up interviews for the managers
Then do all the paperwork to get them setup to work at Rainbow and answer any questions they have
I write up all the disciplinary letters for the employees
I have written all the descriptions of all the positions in the building
Payroll Assistant – I prep the payroll each week by making sure that every time has been punched in correctly- if they did not punch in a time, had a doctor's appointment, or worked extra
Then I put in personal time or vacation time if they had it that week
Then once a month I tally up the personal time they accrued for the month and put it in the computer
Then it is put on their check so they so know what they can use
Supplier – I order all the office supplies and chemical for cleaning plus bathrooms
I get the extra's that are needed for out back like garbage bags and tissues
I am the person you come to if you come to if it is not apparel you need.
Administrative Assistant
Carson Groundwork's
06.2015 - 10.2015
Organizing all aspects of a small business from answering phones, filing, billing, invoicing, payroll, setting up equipment rentals, dealing with property rentals, making sure trucks are highway regulated and many small other task that are needed
Dealing with QuickBooks through the task that are needed to provide a proficient business flow
Tax professional
H&R Block
01.2015 - 06.2015
Preparing income taxes for the year of 2014
Cafeteria Director
GST BOCES
01.2009 - 04.2012
Total accountability, 2009 to 2012, and co-responsibility, 2007 to 2009 for all aspects of cafeteria operations serving daily up to 1600 lunches and 600 breakfasts
Interviewed, hired, trained, counseled, motivated and supervised staff
Developed menus in accordance with nutritional guidelines, ordered food and stock items from authorized vendors and OGS sources, prepared purchase orders, verified shipments received with invoices and initiated action to facilitate payments
Managed reduced and free lunch/breakfast programs, including sending of applications to all school district families, review of completed applications, determination of status and input of relevant data into computer system to activate accounts
Balancing daily cash receipts
Utilized Excel to input and track sales, as well as operating/manpower expenses and generated reports for management review
Effectively controlled costs to consistently meet budgetary constraints
Oversaw all site operations, troubleshot/resolved personnel issues and all problems relevant to food preparation, vendors, etc
Co-developed a computerized inventory control system to ensure adequate supplies on-hand
Performed random on-site inspections to ensure total compliance with food quality, nutritional guidelines and sanitary conditions
Receiving 5-star ratings.
Assistant Manager
Applebee's
01.2001 - 01.2007
Recognized as #1 Bar Manager in all of NYS Applebee's franchises.
Assistant Manager
Pizza Hut
01.2000 - 01.2001
Assistant Manager
Bob Evans Restaurant
01.1995 - 01.1997
Education
B.A. - Accounting
Ashford University – online
08.2014
A.A.S. - Hotel & Restaurant Management, Accounting
Paul Smith's College
05.1994
Skills
Customer Service
Data Entry
Computer Skills
Microsoft Word
Microsoft Excel
File Organization
Customer and client relations
Filing
Scheduling
Strong Problem Solver
Excel spreadsheets
Invoice Processing
Spreadsheets
Timeline
Administrative Assistant / Bookkeeper
Alcohol and Drug Council of Tompkins County
07.2023 - 02.2024
Driver
Amazon
04.2023 - 05.2023
Various temp jobs
Express employment
07.2022 - 07.2023
Data Entry
Demets
06.2022 - 07.2022
Accounts payable
Ongweoweh
03.2022 - 04.2022
Tax Prep
Sprague and Jackson- Tax Professionals
10.2021 - 01.2022
Bookkeeper
L.A.P
03.2021 - 10.2021
Bookkeeper
American Capital
09.2020 - 03.2021
Business Manager
Rainbow Lettering
03.2016 - 05.2020
Administrative Assistant
Carson Groundwork's
06.2015 - 10.2015
Tax professional
H&R Block
01.2015 - 06.2015
Cafeteria Director
GST BOCES
01.2009 - 04.2012
Assistant Manager
Applebee's
01.2001 - 01.2007
Assistant Manager
Pizza Hut
01.2000 - 01.2001
Assistant Manager
Bob Evans Restaurant
01.1995 - 01.1997
Administrative Assistants
Ithaca Renting
B.A. - Accounting
Ashford University – online
A.A.S. - Hotel & Restaurant Management, Accounting
Paul Smith's College
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