Tammy Jones
Ghent,KY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
24
24
years of professional experience
Work History
Certified Medical Assistant
Carroll County Memorial Hospital
07.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Certified Nursing Assistant
Signature Healthcare Of Carrollton
08.2020 - 07.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Claims Supervisor
Walmart
11.2000 - 09.2018
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Built talented teams of [Number] claims administrators dedicated to timely and compliant resolutions.
- Cultivated productive relationships with stakeholders, facilitating claims lifecycle.
- Negotiated disputed bills or invoices totaling up to $[Amount], achieving successful resolution.
- Determined proper course of action for claims processing.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Manage up to [Number] calls and up to [Number] scheduled appointments daily to gather information to initiate claims process.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Supported [Job title] with special projects and additional job duties.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
- Assisted in the recruitment and selection of new claims adjusters, ensuring they possessed the necessary skills and expertise to excel in their roles.
- Fostered a positive work environment that promoted collaboration, teamwork, and open communication among staff members.
- Maintained up-to-date knowledge on industry trends, best practices, and regulatory changes to ensure optimal decision-making in the claims management process.
- Enhanced team productivity by providing ongoing training and mentorship to claims adjusters.
- Increased accuracy in claim evaluations through comprehensive documentation and attention to detail.
Education
Associate of Science - Nursing Education
Jefferson Community And Technical College
Carrollton, KY07.2019
High School Diploma -
Carrollton High School
Carrollton, KY05.1989
Skills
- HIPAA Compliance
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Inventory Management
- Payment Collection
- Medical Billing
- Needs assessments
- Customer Service
- Vital signs monitoring
- Direct Patient Care
- Medical terminology knowledge
- Phlebotomy
- Data Entry
- Electronic Medical Records
skills
Adaptability
Attention to Detail
Customer Service
Multitasking
Problem Solving
Self-Motivation
Time Management
Dependability
Timeline
Certified Medical Assistant
Carroll County Memorial Hospital
07.2021 - Current
Certified Nursing Assistant
Signature Healthcare Of Carrollton
08.2020 - 07.2021
Claims Supervisor
Walmart
11.2000 - 09.2018
Associate of Science - Nursing Education
Jefferson Community And Technical College
High School Diploma -
Carrollton High School
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