Summary
Overview
Work History
Education
Skills
Timeline
Server

Tammy Jones

Granbury,TX

Summary

Dynamic professional with proven expertise in customer service and sales, honed at Olsouth and other notable establishments. Excelled in high-volume dining environments, boosting sales through effective upselling. Demonstrated exceptional multitasking abilities and a commitment to food safety practices. Known for fostering memorable guest experiences and building strong customer relationships through attentive service and a positive attitude.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

29
29
years of professional experience

Work History

Server

Olsouth
10.2010 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Women's Sales Associate/back of House Manager

Boys and Girls Club Resale Shop
05.2005 - 07.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Cracker Barrel Restaurant
08.2001 - 12.2005
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

STAY AT HOME HOUSE MOM

Myself
01.1996 - 01.2001
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GED -

Picher
Picher Oklahoma
09-2017

Skills

  • Customer service
  • High-volume dining
  • Sales expertise
  • Food safety practices
  • Effective customer upselling

Timeline

Server

Olsouth
10.2010 - Current

Women's Sales Associate/back of House Manager

Boys and Girls Club Resale Shop
05.2005 - 07.2010

Server

Cracker Barrel Restaurant
08.2001 - 12.2005

STAY AT HOME HOUSE MOM

Myself
01.1996 - 01.2001

GED -

Picher

Similar Profiles

CREATE PROFILE
Tammy Jones