Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tammy jones

oroville,ca

Summary

Dynamic hospitality professional with extensive experience in the service industry, excelling in customer service and complex problem-solving. Proven track record in boosting customer satisfaction and optimizing inventory control. Proficient in mixology and committed to fostering a collaborative team environment, ensuring compliance with ABC regulations while enhancing guest experiences.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

The Notty Room
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Kitchen Manager

Tackle Box Chico
02.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.

Bar and Restaurant Manager

Gattica
03.2018 - 01.2022
  • Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
  • Managed inventory control processes for reduced waste and optimized profit margins.
  • Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
  • Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
  • Launched successful promotions in collaboration with the marketing team, driving increased sales and customer engagement.
  • Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
  • Maximized event bookings by developing targeted outreach initiatives to local businesses and community groups.

Education

High School Diploma -

Walert High School
Dubuque, IA

Master of Science - Animal Science

Galen University
BELIZE CA
05-2006

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
09-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Complex Problem-solving
  • Hospitality service expertise
  • ABC regulations
  • Proficient in mixology
  • Group reservations management
  • Elegant food plating

Accomplishments

  • Nominated for best bartender for Bar Boss with John Taffer got to round 9.
  • Academic Excellence in spring 2025

Certification

RBS Certification

Kitchen Manager Safe Serve

Timeline

Bartender

The Notty Room
08.2024 - Current

Kitchen Manager

Tackle Box Chico
02.2023 - Current

Bar and Restaurant Manager

Gattica
03.2018 - 01.2022

High School Diploma -

Walert High School

Master of Science - Animal Science

Galen University

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts

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