Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Tammy J Wyatt

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

23
23
years of professional experience

Work History

BDC/Customer Service

Hyundai of Kennesaw
03.2024 - 04.2025
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Project Manager

Pratt Industries
03.2023 - 11.2023
  • Customer Service, Booking and receiving, setting up new orders, working with manufacturing and management to ensure on time deliveries.
  • Monitored project progress, addressing risks and implementing mitigation strategies.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Client Communications Manager

Porsche Atlanta
08.2020 - 09.2022
  • Worked close with General Manger, Sales Team, Service advisors. Handle all month end reports, answered all customer service complaint's and all survey concerns.
  • Developed and executed comprehensive communication strategies to enhance brand visibility and engagement.
  • Managed internal and external communications, ensuring consistency across all platforms and channels.
  • Oversaw crisis communication initiatives, effectively mitigating potential reputational risks for the organization.
  • Implemented performance metrics to evaluate campaign effectiveness, driving continuous improvement efforts across initiatives.
  • Developed compelling content for company website and social media channels, driving user engagement and conversions.
  • Developed communications strategies to drive forward progress in public relations.
  • Collaborated with cross-functional teams to develop effective marketing materials and messaging.
  • Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.

HR Manager

Honda Lock
06.2018 - 08.2020
  • Interviewed, hired and handled all new hire process. Managed weekly payroll and handled all associate concerns and needs. Worked close with General Manager, floor managers and associates.
  • Streamlined onboarding processes, ensuring compliance with company policies and procedures.
  • Developed training programs to improve employee performance and engagement levels.
  • Implemented performance management systems to track employee progress and development goals.
  • Analyzed workforce data to identify trends and inform strategic decision-making processes.
  • Collaborated with leadership teams to align HR initiatives with organizational objectives and growth plans.
  • Mentored junior HR staff, fostering professional development and knowledge sharing within the team.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Fostered positive work environment through comprehensive employee relations program.

Traffic Clerk

Walmart.com
08.2002 - 06.2018
  • Managed all incoming and outgoing freight. Created BOL's and Po's for freight, filed all claims over $100 within a 7-day grace period, worked close with all management staff and associates, answered phone and handled all clerical duties.
  • Managed inbound and outbound shipments to ensure efficient order fulfillment.
  • Utilized warehouse management systems to track inventory levels accurately.
  • Coordinated logistics for timely delivery of products to customers and stores.
  • Trained new staff on operational procedures and safety protocols.
  • Collaborated with cross-functional teams to troubleshoot delivery issues effectively.
  • Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, fostering positive relationships with clients and vendors alike.
  • Streamlined shipping processes for increased timeliness, consistently meeting delivery deadlines.
  • Assisted in the development of strategic traffic plans, contributing to improved logistics performance.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Education

GED -

Carroll Tech
Carrollton, Ga.
01.1995

Certified Nursing - undefined

Carrollton Tech
Carrollton, Ga.
01.1994

Skills

  • Experienced Human Resources Specialist, Client Communications Manager and Project Manager with years of experience in operations working for a global supplier rooted in high quality standards and company core values Flexible on hours and job assignment, eager to learn and grow within the company
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Verbal communication

Awards

Walmart.com, Associate of the month 2003, 2004, 2006, 2009, 2012, 2016, Team Player of the month 2003, 2005, 2006, 2010, 2013, 2014., Number of accommodation’s.

Timeline

BDC/Customer Service

Hyundai of Kennesaw
03.2024 - 04.2025

Project Manager

Pratt Industries
03.2023 - 11.2023

Client Communications Manager

Porsche Atlanta
08.2020 - 09.2022

HR Manager

Honda Lock
06.2018 - 08.2020

Traffic Clerk

Walmart.com
08.2002 - 06.2018

Certified Nursing - undefined

Carrollton Tech

GED -

Carroll Tech