Summary
Overview
Work History
Skills
Timeline
Generic

Tammy Kaplan

Robbinsville,NJ

Summary

Talented Registered Client Associate focused on building strong relationships with high-net-worth clients and supporting brokers and advisors for business growth. Attentive to detail and accuracy in funds transfers, trades and transactions. Fosters positive support to firm business growth and success.

Overview

18
18
years of professional experience

Work History

Wealth Management Registered Client Associate

Merrill Lynch
11.2014 - Current
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Facilitated new client onboarding process and investment account setup.
  • Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.

Loan Officer

JP Morgan Chase
09.2010 - 09.2014
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.

Financial Solutions Team Manager

Merrill Lynch
09.2010 - 09.2011
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Led employee relations through effective communication, coaching, training, and development.
  • Delivered regular team meetings for aligned work towards common goals.

Branch Manager, Vice President

PNC Bank
01.2009 - 09.2010
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.

Branch Manager, Vice President

JP Morgan Chase Bank
10.2005 - 01.2009
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Engaged employees in business processes with positive motivational techniques.
  • Responsible for meeting all company initiatives and P&L goals for the branch.
  • Successfully opened new build branch and exceeded all metrics for denovo guidelines.

Skills

  • Wealth Management
  • Education Funds
  • Retirement Needs
  • Stock Market Understanding
  • Series 7 and 66
  • Expired Series 9 and 10

Timeline

Wealth Management Registered Client Associate

Merrill Lynch
11.2014 - Current

Loan Officer

JP Morgan Chase
09.2010 - 09.2014

Financial Solutions Team Manager

Merrill Lynch
09.2010 - 09.2011

Branch Manager, Vice President

PNC Bank
01.2009 - 09.2010

Branch Manager, Vice President

JP Morgan Chase Bank
10.2005 - 01.2009
Tammy Kaplan