Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Kennon

Lewisville,TX

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

18
18
years of professional experience

Work History

Supervisor Claims Operations

HealthEquity
09.2011 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.

Office Clerk/Service and Parts Cashier

East Honda Automotive
02.2006 - 06.2011
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Education

Certification - Emergency Medical Technician

Co-Lin Community College
Natchez, MS
1999

High School Diploma -

Vidalia High School
Vidalia, LA
1989

Skills

  • Training and mentoring
  • Goal-Oriented
  • Data Entry
  • Employee Motivation
  • Processes and procedures
  • Expectation setting
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Attention to Detail
  • Time Management
  • Audit reporting
  • Team Collaboration

Timeline

Supervisor Claims Operations

HealthEquity
09.2011 - 07.2024

Office Clerk/Service and Parts Cashier

East Honda Automotive
02.2006 - 06.2011

Certification - Emergency Medical Technician

Co-Lin Community College

High School Diploma -

Vidalia High School

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Tammy Kennon